Error when updating Intel Management Engine software for Ivy Bridge CPU install

NukaCola

Member
Jul 20, 2005
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I recently received an i7-3770K that I want to install in my mobo to replace my i5-2500K. In order for my ASrock Extreme 3 Gen 3 Z68 motherboard to support the i7 Ivy Bridge, I had to update my BIOS to the latest 2.30 version. I did this just fine with Instant Flash, BIOS is all good to go -- but I'm having problems installing the required Intel Management Engine (ME) software that ASrock's website is telling me to install for Windows 7 64-bit.

I'm using this guide:
http://www.asrock.com/support/qa/TSDQA-92.pdf

"Step4: Install the correct version of Intel Management Engine from ASRock website:
http://www.asrock.com/support/download.asp "

ASrock driver downloads:
http://asrock.com/mb/Intel/Z68 Extreme3 Gen3/?cat=Download&os=Win764

It's telling me to install Intel Management Engine driver ver:8.0.2.1410. I download this, run setup, and everything goes well until it hits the following line:

"Creating Process: C:\Windows\Temp\IIF2\DAL\vcredist_x86.exe"

When it hits this line, I get an error box that states:

"The setup program failed to start one or more application processes.

Setup will exit."

My current Intel ME version in Device Manager is: 8.0.0.1262 (Dated 11/9/2011). I've tried selecting the 8.0.2.1410 driver (dated 4/30/2012) using Device Manager's "Update Driver" button, but determines that I have the "latest" up-to-date driver, which isn't the case.

Googling hasn't brought up a resolution. I saw one forum goer having the same issue, except that he wasn't upgrading to an Ivy Bridge CPU so it wasn't really important for him to update his Intel ME. Every other driver I have is up-to-date and ready to go, except for this Intel ME driver. Should I just download a higher version/more recent IME driver from Intel's website and go with that?
 
Last edited:

Ketchup

Elite Member
Sep 1, 2002
14,558
248
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Have you installed the new CPU yet?

Possibly it isn't accepting that version, due to the one you have being adequate.
 

NukaCola

Member
Jul 20, 2005
182
0
0
Have you installed the new CPU yet?

Possibly it isn't accepting that version, due to the one you have being adequate.

I haven't installed the new CPU yet. My concern is that ASrock's directions say to install the ME driver BEFORE putting in the new CPU...
 

Ketchup

Elite Member
Sep 1, 2002
14,558
248
106
It won't matter. The bios update is what's important here. Just install the newer version after the swap if you think it's needed.