Error message while installing XP pro

[magni1]

I am having a problem while trying to install XP professional. After the first restart it says:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is your first time you've seen this stop error screen, restart you computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for hard drive corruption, and then restart your computer.

Technical information:

***STOP: 0x0000007B ()xF898563C, 0x0000034, 0x00000000, 0x00000000)"

I am a newbie at this stuff so any help would be appreciated. I was trying to do a clean install of XP on my desktop. I think I am the point of no return and i don't know how to run an anti virus or any of the other fixes while the OS is stuck in this blue screen.

Thanks!!

 

[Harvey]

Start with this page on Microsoft's site:

Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP
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You may also receive a "Stop 0x0000007B" error message during Windows XP Setup when the Setup program restarts during the installation process. When you receive a Stop error while the Setup program is running, you receive the second error message. To troubleshoot this issue, read the following four sections to determine if any one of the issues applies to you. If none of the issues apply to you, use the following general troubleshooting steps at the end of the article.

Boot-Sector Viruses

You may receive a "Stop 0x0000007B" error message if your computer is infected with a boot-sector virus. If the problem is intermittent and you can start Windows, check your computer for viruses. If you find a virus, also check any floppy disks for viruses before you use them again.

They also list other possible causes. If it's a virus, wipe out your drive, all the way to deleting the partition, and start over. You can use Partition Magic to delete the partition, create a new one, quick format the drive and test it for errors. If you don't have access to Partition Magic, you can use Delpart.exe to wipe the current partition. It's a real Microsoft utility that was included with NT 4. Use it carefully. It will wipe the partion on the hard drive.

When you start your installlation:

1. Have your Anti-Virus installation disk handy, and prepare a CD or some other hard drive that has spyware removers like Ad-Aware and Spybot and your preferred firewall.

2. Do NOT have the machine connected to the Internet. When the system asks if you want to activate it, choose to do it later.

3. If the first stage is successful, and you reboot, when you to the desktop, go no further until you create a folder (I call mine Download) and copy all of your freeware progs to it for easy installation.

4. Install your spyware removers, firewall and AV program. You'll probably have to reboot after installing your AV prog, so do that last. Then, when you reboot, update all of them, first, and RUN THEM.

5. Once you have your full body armor in place, you'll be much safer online so you can activate your Windows and go for Windows Updates.

Another good trick is to have a second hard drive and a copy of Norton Ghost or Acronis True Image. These programs don't just save your data. They can clone your drive, and the cloned copy runs as well as your main drive.

After each successful installation round, you can use Ghost or True Image to clone your drive as it is. If the next round fails catastrophically and wipes your drive, or if you encounter another virus attack, you can just clone back from the last good backup, and try the next step again.

It takes minutes to clone your drive. It takes hours to start over after you get several rounds deep into a fresh installlation.

I hope that helps. Good luck.

 

[magni1]

Thanks a lot. I will try that on my next day off. When i was googling for a fix i wasn't putting the number sequence in the error message. Maybe that's why I didn't see that page.

One question: If i can't get back to windows and i am using AVG anti virus on my other machine, can i put this on a disc and run it after i wipe the partition? How do i wipe the partition if i can't get to windows? Any suggestions on running an anti virus?

Thanks for answering my questions. I would have spent a lot of money and time over the years bringing my computers to repair shops if people like yourself weren't willing to help out us newbs.

 

[Harvey]

After you wipe the partition, you won't have any viruses or anything else, other than a blank drive. If you use the installation proceedure I outlined, put the AVG installation program on the disk of utilities you transfer to your new setup, and update it and run it before you go anywhere else, including Microsoft for updates.

When you know you have a clean, virus and spyware free base installation, Ghost that before you go any further. That way, if the next thing you install gets screwed up or even infected, you can go back and start from your last known good point, instead of having to start yet again.

 

[magni1]

Thank you very much.