Error Message Help, Please.

[KarenMarie]

My father sent me this email:

Appver.6.0.29002180 Modname Windows Expo
Offset 00003674 Wininet.Dll
Error Signature
Appname explorer.exe Modver.6.0.29002937

Karen, this is the error I get about 5 times each day, and I have to shut down and reboot

He now has no internet access at all. Can anyone please tell me what this is and how to repair it?

thanks in advance!

 

[Slikkster]

From what I can determine, this is usually caused by a corrupted user profile. The resolution of this is to create a new profile in XP, and then copy the info and settings from the other profile into it.

Here's how to copy/import stuff from one profile to a new one:

http://support.microsoft.com/kb/811151

 

[KarenMarie]

I will try that...

thanks, slikkster!

:beer: