Error installing XP SP2 on XP Professional

kentatihc

Junior Member
Aug 12, 2004
15
0
0
When I installed SP2 I got the error messages:

Update.exe Application Error
The instruction at 0x0112af90 referenced memory at 0xffffffff. The memory
could not be "read". Click OK to terminate the program.

Followed by:

Update.exe Application Error
The instuction at 0x77f581bd referenced memory at 0x08055800 the memory
could not be "written". Click OK to terminate the program.

Windows update shows the install status of SP2, it has "failed". When
looking at the details, it shows the error code of D0000005. When I reboot,
the computer comes up normally, and the System Properties shows that Windows
XP Professional Service Pack 2. Windows update no longer shows or gives me
the option of installing SP2. The computer seemed to run fine, (but I had to go
to work and so I have not tried running any applications yet). I am thinking that
I will uninstall SP2 and try installing it again when I get home. I am also wondering
if the errors suggest a problem with my RAM, or if they may be related to the ongoing
problems I am having described in another of my posts:

http://forums.anandtech.com/messageview.cfm?catid=32&threadid=1380129&enterthread=y

(I am updating to SP2 to see if it corrects the issues mentioned in the above thread).
If anybody has any advice or suggestions, let me know!

System Information:

Asus P4C800-E Deluxe Motherboard
Pentium 4 3.2 GHz Processor
PowerColor Radeon 9800XT Video Card
2 Corsair 3200 LLPRO 512 MB RAM
Sound Blaster Audigy 2 ZS Platinum Pro Sound Card
Antec TrueBlue 480 Watt Power Supply
2 Western Digital 200 GB 7200 HDD in RAID 0 configuration
Plextor PX-708a DVD-RW Drive
Broadxent V.92 PCI Faxmodem
Lite On LTR-52327S CD-RW Drive
Windows XP Professional SP1 (now SP2?)

Thanks,

Kent
 

Sideswipe001

Golden Member
May 23, 2003
1,116
0
0
I'd download the full version of SP2 from microsoft, and try to run the update from safe mode. It sounds like you have something that conflicted with the install of it.
 

MrChad

Lifer
Aug 22, 2001
13,507
3
81
I would try to resolve your BSOD issues before you attempt to update to SP2. It sounds like you may have some serious driver or hardware problems, and troubleshooting your SP2 install is going to be difficult if you don't resolve those original problems first.
 

TygGer

Senior member
Feb 20, 2003
393
0
76
I had a similar problem when updated to SP2. But now my laptop won't even boot up. It throws some kind of error... link
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
1
0
Number one tip for your P4C800-E Deluxe: relax your memory timings to 2.5-3-3-7 and for that RAM, I'd use 2.8 volts. The i875P chipset's allergy to low-latency RAM was such a headache when it first came out, that I even made a step-by-step guide to relaxing timings &amp; boosting voltage for your board's predecessor in crime, the P4C800 Deluxe... lessee, that well-worn thread can be found... right here.

Give it a try :)
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
1
0
And my #2 tip, since I've got the manual open here, is to park your Audigy 2 in PCI slot 4 and disable onboard Firewire since the A2 has Firewire itself (and the FW shares the chipset IRQ with PCI slot 4). Alternately, slots 1 &amp; 5 share an IRQ but only with eachother, so you could put the A2 in one of them and leave the other vacant.
 

kentatihc

Junior Member
Aug 12, 2004
15
0
0
Thank you for the tips!

I will give them a try and see if the problem gets corrected!

- Kent