*ERROR* Installing Mainboard Drivers

omgy

Member
Jun 26, 2004
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While trying to install my mainboard drivers I get the error message:

16 bit Windows Subsystem
config.nt. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

Any way to run the program?

P.S. The mainboard is a MSI KT4VL (VIA KT400 Chipset) running WinXp Pro sp1. Both the drivers from MSI and VIA fail to run with the same error message so I'm guessing the problem is on my side.

Thanks for any help.
 

omgy

Member
Jun 26, 2004
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No, it does not run from safe mode.

The mainboard is not new (hardware wise), I just can't remember if I ever installed my mainboard drivers. The real problem is my ATI Radeon 9600 PRO doesn't utilize AGP speeds. So, since the Video Drivers are current, I assumed I needed to update/install my mainboard drivers for it to funciton. (The Radeon is the new hardware which is functioning but not to its full extent.)
 

Mem

Lifer
Apr 23, 2000
21,476
13
81
I remember there were problems with some KT400 boards and ATI radeon cards anyway try going into BIOS and set it at 4x AGP speed and disable fastwrites and do the same also in ATI Control panel,then see if you can install the VIA drivers.

(The Radeon is the new hardware which is functioning but not to its full extent.)

Did you have a Nvidia card before?.
 

Mem

Lifer
Apr 23, 2000
21,476
13
81
Yes, I had a gforce mx 32mb. I'll try that

Also I would run Driver Cleaner first from here ,run it in safe mode,follow the " readme file" that comes with Driver Cleaner for full instructions and make sure you select "Nvidia" when in safe mode using Driver Cleaner.

You can use it as well for ATI drivers if you wish.
 

omgy

Member
Jun 26, 2004
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I unistalled my Radeon Drivers, then used Driver Cleaner to remove old GForce Drivers and Radeon Drivers, then reinstalled the latest Radeon Drivers but the problem isn't resolved.

I still just can't get the via drivers to install (same error message).
I've posted my problem on the msi forum also, so maybe they can help.
If all else fails I'll most likely reinstall winXP. I believe the problem is just with windows running the installation, not a hardware/software configuration.

Thanks for the help though!
 

Mem

Lifer
Apr 23, 2000
21,476
13
81
I unistalled my Radeon Drivers, then used Driver Cleaner to remove old GForce Drivers and Radeon Drivers, then reinstalled the latest Radeon Drivers but the problem isn't resolved.

I still just can't get the via drivers to install (same error message).

Try removing the ATI drivers,boot into safe mode run Driver Cleaner for "ATI" and also run cab cleaner and SP1 cleaner ( they are in tools menu part of Driver Cleaner) after all that is done then install while STILL in safe mode the VIA 4.51 hyperion drivers from here if that installs ok then boot back to normal desktop and install the latest CAT 4.7s from here .

Best to download both the VIA and ATI drivers first and save them to a folder of your choosing so you`ll have them ready for install after you`ve done the above with Driver Cleaner.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,571
10,206
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Originally posted by: omgy
No, it does not run from safe mode.

The mainboard is not new (hardware wise), I just can't remember if I ever installed my mainboard drivers. The real problem is my ATI Radeon 9600 PRO doesn't utilize AGP speeds. So, since the Video Drivers are current, I assumed I needed to update/install my mainboard drivers for it to funciton. (The Radeon is the new hardware which is functioning but not to its full extent.)

I have the same motherboard (MSI KT4V-L, either version 1.0 or 1.1, not 2.0), and an FIC ATI Radeon9200 64MB AGP 8x card in there right now, running fine.

I had previously installed the Via 4-in-1 4.43 or 4.45 some time ago, and had a GF2 MX 32MB AGP 4x card in there working as well.

With an AGP 3.0-compliant 4x/8x card, the BIOS will not let you manually select AGP 4x, it displays "AUTO" when in the BIOS setup screens. This chipset/board has been known to have some issues with AGP 8x cards. (I've had minor cold-boot problems myself, when I first installed it.) The only solution know for that is to tape over the AGP auto-detect pins on the card before installing it, to fool the mobo into thinking it's only an AGP 4x card.

As for the Via AGP drivers, you can always try installing them manually. I know that from reading the ViaArena forums in the past, that the newer 4-in-1 ("Hyperion") drivers sometimes have some sort of issue with the new 16-bit installer program that they use. (Yes, even prevents working in Safe Mode, apparently.)

The way to install them manually, is to install a program like WinRAR (here), download the Via 4-in-1 drivers, and right-click on the installer.exe archive, and "Extract Files..." (pick some temp install directory). Once uncompressed, there should be some subdirectories, like "WinXP", or "Win2K". Inside should be a "VIAAGP1.INF", ".SYS", and ".CAT" file.

Now what you need to do is, using Device Manager, locate your "Via AGP 2.0/3.0 Controller" under the System device category, and tell it to manually update the driver. Point it at the directory containing the proper .INF file that you previously extracted into the temp install directory.

If you have never installed the Via AGP driver before, it may show up as some sort of generic-sounding "PCI bridge" component in the System device category instead. Be careful. One way to tell if it is the AGP controller in disguise, is if you look under the "Resources" property tab, it should show two large memory regions, with the same address-mappings as under your video-card's "Resources" property tab as well.
Those are your AGP aperture.

Hopefully that helps.

I haven't "taped" my card down to AGP 4x, I increased the AGP voltage in the BIOS from "AUTO" to 1.6v. How that works, if AGP 8x is supposed to be 0.8v, I don't know. But it seems slightly more stable now.
 

omgy

Member
Jun 26, 2004
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Thanks for all your help,... especially VirtualLarry.

I tried the Windows fix for the error message I was getting with the 4in1 drivers installation but nothing fixed the program from crashing immediately.

I ended up extracting the install for the via chipset drivers and manually installing the agp drivers.
The system resource was PCI Bridge-Bridge until I loaded the drivers and now it is AGP 2.0/3.0. Interesting because I'm just finished a section in the A+ book I'm reading on I/O Addressing/Resources and a large memory block from the video card drivers lined up with the agp drivers just like you said.

Anyways, everything seems to be working just dandy.