Envision warranty

[fleshconsumed]

I own 17" envision LCD monitor which broke couple of days ago. It just continuously power cycles on and off again. During the brief moment when it's on I can see the picture from video card flicker, but the monitor almost immediately turns off. It then turns on again but switches off less than a second after and so on and on and on.

I went to envision website and that's what it says about warranty:

Envision LCD & CRT Monitor Warranty
Envision monitors warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT tube & LCD panel after the original date of consumer purchase. During this period, Envision monitors will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as stated below. The parts or product that are replaced become the property of Envision monitors.


What does it mean that they give 3 year warranty for parts and labor, but only 1 year for LCD panel? My monitor is about 2 years old and judging from the symptoms it seems the panel itself is OK, but the controller or power converter is bad, am I out of luck, or can I RMA it?


Thanks.

 

[swtethan]

you could probably get them to fix it, its not the lcd panel itself, but the components that are warrantied for 3 years (stuff like the power button)


ive had my envision monitor for about 2 years now, pretty good for $180