Hey guys, wondering if someone here can help with a little bit of information...
Car -> 2001 Honda Accord V6, Automatic. In dash 6-cd player(factory), and unit installed just an 'add-on' with fm-transmitter.
Summary:
Yesterday:
1. Took car into best buy to have sirius satellite radio installed. Decent $99 player, about $130 for install.
2. Came back 6 hours later(was told it would be 2-3 hours at first, but patience), paid for it. Took a look and said "Ok". Drove off and 2 minutes later, all the lights on my dash start going off. (TCS, ABS, Battery, Trunk, Door warnings). My lights are dim(dash and headlights).
3. Took it back and got into an argument. They took a good hour looking at it and said they couldn't find the problem anywhere. Quote: "Well I'm no mechanic so I can't tell you what the problem is. You have to understand that 'cars do break'. Take it to a dealership and have them prove it was us."
Had manager sign paper saying that we did come back with a problem, and still left with one.
On the way home I went to pass someone in a lane, not hammering the engine or anything and it kind of rev'ed really high. Wasn't sure whether the vtec was screwed up because of the power problems or what. Felt lilke I lost 1st and 2nd gear. It drove reallly funny after that. Decided same night to take it over to honda dealership for drop off.
Today:
Got a call and they managed to take a look at it this morning. They said they will need to replace the alternator. So not too big of a deal. I am hoping they find a short as a cause or something. And they will be checking out the other transmission issue as well. Hopefully I'll have a call back here in a couple of hours.
Basically any sure way to get this paid for or prove that Best Buy was at fault? Car has been more than well taken care of, no problems ever like this before, just had it in to Honda 2-3 months ago for all the check-ups etc. Even guy at the dealership was wondering why I was back and was upset that it got f*cked up. Any help/information appreciated as to what I can do legally and what I can do to prove the fault is on them. If I have to pay for the alternator, I think I can suck that up, but if it goes down to the tranny as well and is related to it, I'd like full proof.
Car -> 2001 Honda Accord V6, Automatic. In dash 6-cd player(factory), and unit installed just an 'add-on' with fm-transmitter.
Summary:
Yesterday:
1. Took car into best buy to have sirius satellite radio installed. Decent $99 player, about $130 for install.
2. Came back 6 hours later(was told it would be 2-3 hours at first, but patience), paid for it. Took a look and said "Ok". Drove off and 2 minutes later, all the lights on my dash start going off. (TCS, ABS, Battery, Trunk, Door warnings). My lights are dim(dash and headlights).
3. Took it back and got into an argument. They took a good hour looking at it and said they couldn't find the problem anywhere. Quote: "Well I'm no mechanic so I can't tell you what the problem is. You have to understand that 'cars do break'. Take it to a dealership and have them prove it was us."
Had manager sign paper saying that we did come back with a problem, and still left with one.
On the way home I went to pass someone in a lane, not hammering the engine or anything and it kind of rev'ed really high. Wasn't sure whether the vtec was screwed up because of the power problems or what. Felt lilke I lost 1st and 2nd gear. It drove reallly funny after that. Decided same night to take it over to honda dealership for drop off.
Today:
Got a call and they managed to take a look at it this morning. They said they will need to replace the alternator. So not too big of a deal. I am hoping they find a short as a cause or something. And they will be checking out the other transmission issue as well. Hopefully I'll have a call back here in a couple of hours.
Basically any sure way to get this paid for or prove that Best Buy was at fault? Car has been more than well taken care of, no problems ever like this before, just had it in to Honda 2-3 months ago for all the check-ups etc. Even guy at the dealership was wondering why I was back and was upset that it got f*cked up. Any help/information appreciated as to what I can do legally and what I can do to prove the fault is on them. If I have to pay for the alternator, I think I can suck that up, but if it goes down to the tranny as well and is related to it, I'd like full proof.
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