OS: Windows XP
Awhile back a whole folder became encrypted on my computer. This folder contained many picstures of the family and now i can't access them or decrypt them. I tried the normal way under advanced settings but it says my computer is disabled for encryption, that means decryption too. I have installed all the updates, and it is free of any virus. I really don't want to loose those pics. I was on the phone with Microsoft for 3 hrs, and they basically said they don't know what to do. They also stated that this was only the second time anything like this has happened. The first was a major company and they couldn't get their files back, but i have never really trusted Microsoft support staff.
i just need to decrypt the pictures or enable encryption on my computer.
If there is anybody here that could help meout i would greatly appreciate it.
Frank Allen
Awhile back a whole folder became encrypted on my computer. This folder contained many picstures of the family and now i can't access them or decrypt them. I tried the normal way under advanced settings but it says my computer is disabled for encryption, that means decryption too. I have installed all the updates, and it is free of any virus. I really don't want to loose those pics. I was on the phone with Microsoft for 3 hrs, and they basically said they don't know what to do. They also stated that this was only the second time anything like this has happened. The first was a major company and they couldn't get their files back, but i have never really trusted Microsoft support staff.
i just need to decrypt the pictures or enable encryption on my computer.
If there is anybody here that could help meout i would greatly appreciate it.
Frank Allen
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