Encrypted SD card help

Lothar1974

Golden Member
Mar 24, 2003
1,133
0
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I think I know my answer that I am SOL but... My wife took her sd card out of her phone and then factory reset her phone. The SD card was encrypted. Any way to recover the pictures she had on the card? Can see the pics are there but obviously cant open them. Any help is greatly appreciated! Was on a Samsung Galaxy S5 on Android 6.0.1
 

bruceb

Diamond Member
Aug 20, 2004
8,874
111
106
Try the program here and see if it can see your photos to recover them. If it does, you might have to buy it to finish.
https://www.easeus.com/android-data-recovery/recover-pictures-after-factory-reset-on-android.html

Also found this info here ... be sure to follow the steps exactly (no assurances as I don't have a Galaxy Phone)
https://security.stackexchange.com/...-a-factory-reset-of-the-device-used-to-encryp

Hope you didn't format your sd card yet. I did the same thing with my S7 edge but managed to fix the problem. Headphone jack stopped working so Samsung support recommended a factory reset to rule out software problem. After backing up with the smart switch program and factory reset were performed, the files on the sd card couldn't be read properly. The file names/folder structure were all there but when you tried to view an image or read text nothing was readable (the files were the same size as before the reset). Here's what I did:

  1. On a PC: Copy (the encrypted and unreadable) contents of the sd card from the phone to your harddrive
  2. On the phone: Settings -> Storage -> Sd Card -> Format sd card (this erases all the data on the sd card but don't worry you have a copy on the PC)
  3. On the phone: Settings -> Security -> Encrypt sd Card (should be real fast since it's an empty sd card)
  4. On the PC: Copy the contents of the sd card onto the phone
  5. On the phone: Settings -> Security -> Decrypt sd card (edit: this may take a while depending on how much data was on the card)
After that I was able to view all the files I had on the sd card!

Note: You can also try this program (it will cost $49.95)
http://www.androiddata-recovery.com/download-now-free.php