Encore Enuwi-NX2 troublw with Windows7

[ebolamonkey4]

Hi, I have windows 7 home edition 64bit, and I installed the enuwi-nx2 usb adapter on my computer. I installed the included firmware on the CD but has not been able to get on the internet. I get connection, but it is very slow, and only works for certain websites. For example, Bing loads, but Google does not. And the connection is horrendous. Does anyone have any experience with this or would I have to return this unit and get something else?

Oh, and the connection speed is only 26mbp, while this adapter is supposed to be capable of 200mbp/s plus.

 

[JackMDS]

You probably loaded the Drivers with the vendor's control utility (not firmware), and now you have the Windows Wireless Utilty and the vendor's utilty running together.

If so you have to switch one Off.

 

[ebolamonkey4]

Thanks for the fast response, do you know how I can switch the vendor's utility off?

I checked my programs and one says 802.11n wireless usb adapter HW.17, another says Windows Driver Package - Realtek Semiconductor Corp. Net. Which one should I uninstall?

 

[ebolamonkey4]

I disabled WlanCU.exe, which is the utility for the adapter I have, and it google search works great now, but webpages still won't display, and the speed is still at 26mbp/s, so I want to try disable windows 7 wireless utility, but have not been able to find out how to do that, can anyone help?

 

[JackMDS]

One utility has to work.

To disable the Win Util log to the services and switch off the WLAN AutoConfig service.

Also flash the DNS before you continue.

From a Command prompt issue. ipconfig /flushdns

.

 

[ebolamonkey4]

Jack, I tried doing that, but it says service could not be stopped and access denied, I am doing this on the administrator account.

That asside, internet works now w/ the wlan autoconfig service on and the WlanCU.exe off, albeit very slowly. Wireless status is IPv4 has internet connectivity while IPv6 has no network access, and the speed is still at 26mbps.

Also, the internet stops working from time to time and I get the DNS server isn't responding error. I also tried the ipconfig/flushdns command within CMD and it cleared my DNS, but that did not seem to do anything for me.

 

[ebolamonkey4]

Can anyone help me? I've tried doing everything I can think of, and it's still not working. Internet seems to work on and off, and when it does work it's horrendously slow. Do I have to partition a drive to have it run XP? Would that work?

 

[JackMDS]

I am not familiar with the card. In general if there is a Realtek OEM drivers available for this card's chipset they would have them without the utility.

Uninstall what ever you did unplug the card boot the computer and try to install whatever is on the package that has clean drivers.

clean driver usually are installed by pointing to the inf file rather than running a setup.

If you disabled before the WLAN service make sure that it is running again.

 

[ebolamonkey4]

I have the latest drivers from Realtek's website, but it's in a .sys file, and I have no idea how to use it.

 

[JackMDS]

If there is a folder for Vista, or Win7, and under it there a collection of .sys ,dat and .inf files pointing during the installation to the folder with inf file should load the clean drivers.

 

[victorm]

interesting.... did you by any chance test the following:
1. ping response time with your router
2. same with the ISP gateway
3. same with DNS servers given by your ISP
4. name resolution (nslookup www.anandtech.com) while using the above servers after flushing the DNS as Jack suggested
?

you might have something VERY different from a network card problem - maybe malware? try a clean run with Malwarebytes Anti-malware which is free from malwarebytes.org, and if you need to stay protected get a real-time scanner (SpyBot S&D does a decent job for free, alternatively you can save on the full version purchase with a Malwarebytes coupon code)