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email i want to send to my landlord

Hi Penny,

I'm still having the popping sounds in my apartment. I noticed them at 11:30'ish the past few nights, and it's been happening every morning when I wake up about 7:30. I tried to get the video from my phone, but it's in a format that is blackberry only.

I also need my lightbulbs replaced in my bathroom. I've tried various power lightbulbs and as your maintenance director noted, the voltage requires a higher voltage lightbulb that I haven't been able to find in stores.. I'm on my third pack of 6 bulbs in 2 months. Is 130volt electricity even up to code? I have delicate electronic equipment and have already oddly had a harddrive with data fail due to a capacitor blowing out.

What's becoming a bigger issue though, is the tenant that lives above me. I'm not much of a complainer, as my previous apartment I never made any complaint against anybody. However, considering I pay $1000 a month for this "upscale" living apartment, I need to be comfortable living here.

There is a woman that lives above me. Now, I'm not racist, but I must say, it sounds like the ghetto up there. I pay too much to put up with that. I can hear her talking (in ebonics) at the top of her lungs every night until 3-4am. Her talking actually wakes me up at night. I've called the courtesy guard several times, and while she will be quiet after being told to be quiet by the guard, she just does the same things the next night. I'm starting to feel like I'm becoming a nuisance to the courtesy guards. I honestly think her voice is the most annoying thing I've ever heard. To make things worse, she or whoever else lives up there, seems to be deaf, as they turn up their tv so loud that I can tell what show is on and even found myself laughing at the jokes being said on her tv. She also has loud, obnoxious guests over, and with all of them being loud, jumping around, making the ceiling squeek over and over.. its just crazy. I can't deal with it much longer. My job and ability to pay you rent is directly related to how well I perform, and if I'm not getting any sleep, I'm not performing. Wouldn't it be silly if I lost my job and couldn't pay you rent because I couldn't sleep because of another tenant? I've already experienced some terrible night's sleep because of my upstairs neighbor. Muzzle her please or you are going to start having issues where I skip the courtesy guard and go up there myself. I've thought about waiting until I can tell she is going to sleep, going up there, banging on the door as loud as I can then running to the stair case so she doesn't know who does it.

As I said, to make things worse, the hardfloors squeek terribly when she walks around. Evertyime it happens it's on the same level of annoying as finger nails on a chalkboard. She also seems to like to bounce on the squeeks, which creates a "skipping broken record" phenoma of squeeking floors. Perhaps she doesn't realize how loud she is, or that the squeeks from the floor are just as loud from underneath as they are for her. But it's incredibly frustrating. Every single time I have a guest stay over, I get complaints. They can't sleep either. From the mishap of merchandise mart trying to put me in a handicapped room when I first moved in, to the ongoing issue of the pipes in my apartment, the lightbulbs always blowing out, the obnoxious neighbor that just won't shut up, I honestly feel foolish for having moved in and paying the price that I do. I love the building, the appearance, the amenities, etc. but my living experience in that space I have is not good at all. I was more happy with my $450 a month apartment in belleville. I'm a short fuse from demanding money back and feeling ripped off or handing my lease agreement over to my lawyer and moving out. I know this isn't your fault, you didn't build the building, and it's not you talking loud until 3am, but you are my point of contact and the person who has authority to make things happen. Perhaps you can find a more accomodating apartment for me with just as good a view?

My feelings are; I shouldn't be having to make constant complaints about neighbors. I shouldn't be having to take videos of popping pipes. I shouldn't be having to take notes as to when the popping occurs. I shouldn't be having to make trips to walmart for lightbulbs so I can see in my bathroom. I shouldn't be having to constanty remind my landlords of my issues. For christ's sake I wrote like a 3 page dissertation about the plumbing problem several MONTHS ago and I still don't feel like its been taken seriously. I moved down here so I could focus on my job. That's all I want to do.

One thing I'd like to point out, is that I worked closely with XXXXX (director of IT) with HRI Properties from the New Orleans office. HRI contracted with me and the company I represent (my name is on the contracts) for all of HRI's disaster recovery solution in regards to their data, systems, etc.

-Jason


------------------------------------

thoughts? It's a really nice elegant building with loft apartments, two blocks from my workplace and location of a startup company I'm involved with. I've talked to other tenants and nobody has the complaints that i do. So I think my room just sucks.

-Pipes under floor in kitchen and bathroom make loud cracking and popping sounds when tenant below me runs their water. Sounds can continue for up to an hour after they quit using their water. WTF.
-Hardwood floors of tenant above me squeek like mad crazy. And its loud. I can hear it over my headphones when I'm listening to music.
-Upstairs tenant is loud and obnoxious, talks in ebonics and I can hear everything she says. She seems to get home around 11pm and talk to all her girlfriends on the phone until 3am.
-Bathroom lightbulbs keep blowing out. tried different brands, wattages, etc. Maintenance guy says its because lights are on 130volt line.
 
Remove any racial overtones from your letter. It doesn't matter, and the landlord legally CAN'T do anything about it (based on race, which your letter could be used as basis for discrimination under FHA if your neighbor gets kicked out).
 
wow...your complaints may be valid but you come off as one really whiny bitch in that letter. i have no idea wtf you are trying to hint at with the last 2 sentences.
 
Originally posted by: pontifex
wow...your complaints may be valid but you come off as one really whiny bitch in that letter. i have no idea wtf you are trying to hint at with the last 2 sentences.

He's trying to make a power play, as if to say "I work with a big property management firm, so I know what I'm talking about even though I really don't."
 
Originally posted by: pontifex
wow...your complaints may be valid but you come off as one really whiny bitch in that letter. i have no idea wtf you are trying to hint at with the last 2 sentences.

I've been complaining politely for months. My point is that the landlord (only for this property) works for the company which owns many properties, and I'm going to forward my complaints to directors of her company if she doesn't deal with them.
 
Originally posted by: Sabot
You say you're not racist but you make it seem otherwise immediately.

I don't want to listen to the ghetto (or the trailer park) or even a drunk ritsy upscale twit at 3am when I'm trying to sleep.
 
You sound like a douche in that letter.

Actually the doucheness arises with the phrase ". . . but it's in a format that is blackberry only." At that point forward I really couldn't bring myself to care too terribly much for your situation. I'm sure you landlord would probably feel the same.
 
Originally posted by: SunnyD
Originally posted by: pontifex
wow...your complaints may be valid but you come off as one really whiny bitch in that letter. i have no idea wtf you are trying to hint at with the last 2 sentences.

He's trying to make a power play, as if to say "I work with a big property management firm, so I know what I'm talking about even though I really don't."

No, I'm not trying to say that. I'm saying she is only a landlord of that property, whom is owned by a bigger company. I'm going to skip over her with my complaints and take it to her higher ups if she doesn't deal with it. Or I'm moving out and going to tell them to shove their lease up their ass.

 
Originally posted by: TechBoyJK
Originally posted by: Sabot
You say you're not racist but you make it seem otherwise immediately.

I don't want to listen to the ghetto (or the trailer park) or even a drunk ritsy upscale twit at 3am when I'm trying to sleep.

Then articulate that intelligently in your letter.
 
Originally posted by: TechBoyJK
Originally posted by: pontifex
wow...your complaints may be valid but you come off as one really whiny bitch in that letter. i have no idea wtf you are trying to hint at with the last 2 sentences.

I've been complaining politely for months. My point is that the landlord (only for this property) works for the company which owns many properties, and I'm going to forward my complaints to directors of her company if she doesn't deal with them.

It's irrelevant that you work with them though. Instead of trying to make a power play that says "I think I'm better than you", how about one that says "Please see what you can do, otherwise I will be contacting your corporate office." instead of dancing around like a moron?
 
Originally posted by: TechBoyJK
Originally posted by: Sabot
You say you're not racist but you make it seem otherwise immediately.

I don't want to listen to the ghetto (or the trailer park) or even a drunk ritsy upscale twit at 3am when I'm trying to sleep.

There should be a noise ordinance, saying no noise after 8 or 10 pm . Something like that. Just go by that.

You're just going to have to put up with the sqeaky floors I think. I duobt your landlord will replace the floors.

Isn't the electrical issue something you need to call the electrical company about?

 
Originally posted by: Babbles
You sound like a douche in that letter.

Actually the doucheness arises with the phrase ". . . but it's in a format that is blackberry only." At that point forward I really couldn't bring myself to care too terribly much for your situation. I'm sure you landlord would probably feel the same.

She came up to my apartment to see if she could hear the noises. I had taken video on my blackberry of it happening, and I told her I would forward her the video if I could. I haven't found a conversion app to convert the bb video format to avi or anything.
 
Originally posted by: TechBoyJK
Originally posted by: Babbles
You sound like a douche in that letter.

Actually the doucheness arises with the phrase ". . . but it's in a format that is blackberry only." At that point forward I really couldn't bring myself to care too terribly much for your situation. I'm sure you landlord would probably feel the same.

She came up to my apartment to see if she could hear the noises. I had taken video on my blackberry of it happening, and I told her I would forward her the video if I could. I haven't found a conversion app to convert the bb video format to avi or anything.

Buy her a blackberry.
 
My suggestions:

1. Remove the comments about "not being a racist", "sounds like a ghetto" and "ebonics". They are irrelevant to your argument.

2. Your letter needs more focus. You have a neighbor who is obnoxiously loud late at night and early in the morning. You have tried without success to follow the appropriate protocols (notifying the courtesy guards) and now you want to escalate the issue to your landlord. Everything else about the neighbor is embellishment that doesn't need to be there.
 
How about instead of saying it sounds like a ghetto and you don't like listening to people talk in ebonics, you say that it's loud and you don't like having to put up with people talking loudly every night?

Makes you sound less racist.
 
The clear answer to this is to blast as much loud music as you can back at her. Start blasting country music and some Boston Legal and she'll get the picture.
 
How to not sound like an "I'm better than you are" type of asshole:

Dear Landlord;

Several issues are going unresolved since we last spoke. I would like to discuss them directly in the hopes they could be remedied such that I won't have to pursue some other recourse, possibly terminating my lease for example.

- I am still continually having issues with the piping in the apartment, and as such it is seriously affecting my quality of life in this home.
- There are continual electrical issues with the apartment, which is causing damage to my personal belongings.
- I have been unable to come to terms with the disruptions my upstairs neighbor causes in terms of noise, especially during sleeping hours.

One should have a reasonable expectation of comfort in a place of residence, which at this point due to the issues I have pointed out I do not have. Can we discuss how to resolve these issues, perhaps even if it involves relocating to a different apartment? I would be more than happy to sit down and work this out with you as best as possible. I would like to avoid having to deal directly with the corporate office if possible, so as to not cast any further issues on you down the road.

Sincerely;

Me.
 
Delete and try again. Make a careful list of your complaints which is easy to read. The ghetto comment and the last paragraph seem to serve no purpose. Don't write a letter that you want taken seriously using slang like "ish" and "it is just crazy" etc.

Your letter could be as long as your cliffs and be more effective.
 
Shorten the letter. A letter that long will get thrown away.

Take 3 paragraphs and succinctly describe your problems. Don't mention random details that don't matter, like blackberry or race or ebonics. None of those things make any difference to them or the law, which is your next step.

In the last paragraph, SUCCINCTLY point out which paragraphs of the lease they are violating if they do not respond to your letter, and list what you want them to do.

Keep it to ONE PAGE, max. Make it easy to read, brief, and remove any slang.

Remove any threats. They will not respond positively to this.

If they do not respond, then you can hire a lawyer and threaten to sue them for breach of lease if they do not let you out of your contract, or move you to a new room.

Also, the next time your neighbor is loud at odd times of night, call the cops. You need to show a history of reports and that will force the landlord to act. Calling the courtesy police does absolutely nothing in your favor.

Show yourself as mature and serious, and you will get the same response back.
 
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