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email etiquette

simms

Diamond Member
Situation:

I have to send an email. I have two people, A and B.
A is the person I want to talk to, but they are gone for the week.
B is a colleague of A, and they are here this week and could probably do something about my situation.

The person who I talked to (C) suggested contacting "Them". How do I address the email? C also sent the email to me by CC to A and B, so they know I'm going to talk to them...

Dear A, or Dear B?

and then

To: A, CC:B, C ?
To: B, CC: A, C?
To: B, CC:A?
which, if any?
 
Originally posted by: simms
Situation:

I have to send an email. I have two people, A and B.
A is the person I want to talk to, but they are gone for the week.
B is a colleague of A, and they are here this week and could probably do something about my situation.

The person who I talked to suggested contacting "Them". How do I address the email?

Dear A, or Dear B?

Personally, I'd adress each email to the person and then say somewhere in there that you also contacted the other person. I don't know if that'd be proper etiquette, though.
 
To; B
CC: A, C

if you're concerned about A's reaction, just say "i understand that A is out for the week and would like to get this matter resolved as soon as possible."
 
Originally posted by: tami
To; B
CC: A, C

if you're concerned about A's reaction, just say "i understand that A is out for the week and would like to get this matter resolved as soon as possible."

Thanks, great idea. Only thing is that it's not really an "issue", more of a request.
 
Originally posted by: simms
Originally posted by: tami
To; B
CC: A, C

if you're concerned about A's reaction, just say "i understand that A is out for the week and would like to get this matter resolved as soon as possible."

Thanks, great idea. Only thing is that it's not really an "issue", more of a request.

yeah... well, then word your phrase accordingly 🙂

just say you're a bit anxious or eager or something and are hoping for a response as soon as possible.
 
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