Email backlog at Network Solutions?

[RaDragon]

I need some input from you guys... I'm modifying the nameservers of my domain, I've moved ISPs/Web Hosting company and thus need to change where my domain is pointing to. The problem is, I can't seem to receive the form from NetworkSolutions.com that you fill-in in order to modify the domain.

At first, I thought it was my ISP not receiving the emails. However, I sent myself some test emails (using my 'free' accounts like Hotmail and Yahoo) and they all arrived in my mailbox (if not instantaneously). Then I tried a 'simple' straight-forward modification --changing my address on the 'Contact Form' and I have yet to receive that email from NetworkSolutions regarding the confirmation of the modification (I've done that process quite a bit a few months ago).

Has anyone else experienced this problem? Of not receiving the form from them? Keep in mind that I have transferred ISPs before (e.g., modified the info in order for the nameservers to point to the new ISP) so I'm a bit aware of the process. Please let me know if you have experienced this, or have any clue to what is going on... (maybe some error on Network Solutions' site??)

Thanks!

 

[The Stigenator]

network solutions service has gone down the drain after they went public. I have been trying to shift DNS for quite a while.. the email does arrive not immediately but for somereason it doesnt go thru. Talking to the people doesnt help... cause they cant do anything.

 

[IBhacknU]

a day and a half.... that's how long it took to get an email from them (confirming a transfer)

 

[RaDragon]

Thanks for the feedback thus far. A day and a half? Looks like Network Solutions is slacking! :|

 

[RaoulDuke]

I've recently moved 150 domains from network solutions. No problem, instantaneous email, and change for the most part. I had a problem with one domain but it was fixed right away with a call to them.

 

[RaDragon]

I finally got an email from Network Solutions (I actually got 10 emails from them... all 10 requests I made to transfer my domain in a span of two days!)

I don't really know if it was their end, or my end that screwed up (e.g., @home email), but I'm just happy that the transfer is *finally* processing.

Note to self: Allow one week for future domain transfers.