Electricians broke my stuff! UPDATE!!!!!!

nutxo

Diamond Member
May 20, 2001
6,805
474
126
Were having some electrical work done and testerday I heard a loud crash upstairs where the electricians were working. I head up there and theres my tv and dvd player laying on the floor. So Im looking at the stuff, and the guy asks me if the stuff is new enough to return to the store for exchange :-/

MY dvd player is toally screwed. The face is broken and when I tried to get it to open it clicks loudly for about 15 seconds before it opens. The tv works but the case is cracked in 2 places, the conectors were all bent but the guy must have bent them all back when he tested it.

When I went out to get the guys bosses phone number he say " well the tv still works " . Like Im gonna want it. I dont care how " little " they broke it, THEY BROKE IT!

I contacted the boss yesterday and he asked for the model numbers and still hasnt gotten back to me.

I really hope I dont have to go through suing these people.
 

kyparrish

Diamond Member
Nov 6, 2003
5,935
1
0
That SUCKS. If I ever broke anything in a customer's house, I'd be going straight to the store with Amex in hand to replace the unit to their satisfaction.
 
Oct 20, 2005
10,978
44
91
Dang that sucks...you just might have to sue.

But keep pressuring the boss, call him every 2 days he doesn't get back to you.
 

bearxor

Diamond Member
Jul 8, 2001
6,605
3
81
Make sure you documented the damage, and refuse payment for the job until the equipment is replaced.

Since you're refusing payment, the company may sue you, which is fine. As long as you have everything documented, the judge will see your side of this case. Make sure you send the owner two registered letters stating the problem, and keep the reciepts. Make him pay for court costs if he chooses to take it this far. At this point, you could countersue for the costs of the damages, but if you don't I think the judge would probably make them pay for it anyways or deduct the cost of new equipment from the cost of the job, plus you won't be out court fees.

If the company doesn't sue you, make sure you've documented it, as well as the two registered letters, and after a sufficient amout of time passes without hearing from the company, go ahead and purchase new stuff thats fairly equivalent to what you had. This way, you're not paying the electrician, but buying new stuff. In case they ever do sue, you have proper documentation as to why you didn't pay, etc, etc, and the judge will again deduct the cost of replacement equipment from the job. Save your reciepts.

This of course depends on how much electrical work was being done. If it was only a couple hundred dollars worth to begin with and you have $500+ in damages, then you won't likely hear from them again. That's when you need to sue them. If it was a couple of thousand dollars worth of work and about $500 in damages, I'd wait for them to make a move after you've fulfilled your end of trying to settle it.
 

necine

Diamond Member
Jan 25, 2005
3,631
0
0
Originally posted by: bearxor
Make sure you documented the damage, and refuse payment for the job until the equipment is replaced.

Since you're refusing payment, the company may sue you, which is fine. As long as you have everything documented, the judge will see your side of this case. Make sure you send the owner two registered letters stating the problem, and keep the reciepts. Make him pay for court costs if he chooses to take it this far. At this point, you could countersue for the costs of the damages, but if you don't I think the judge would probably make them pay for it anyways or deduct the cost of new equipment from the cost of the job, plus you won't be out court fees.

If the company doesn't sue you, make sure you've documented it, as well as the two registered letters, and after a sufficient amout of time passes without hearing from the company, go ahead and purchase new stuff thats fairly equivalent to what you had. This way, you're not paying the electrician, but buying new stuff. In case they ever do sue, you have proper documentation as to why you didn't pay, etc, etc, and the judge will again deduct the cost of replacement equipment from the job. Save your reciepts.

This of course depends on how much electrical work was being done. If it was only a couple hundred dollars worth to begin with and you have $500+ in damages, then you won't likely hear from them again. That's when you need to sue them. If it was a couple of thousand dollars worth of work and about $500 in damages, I'd wait for them to make a move after you've fulfilled your end of trying to settle it.


This guy knows his stuff.
 

shibumi77

Banned
May 3, 2005
68
0
0
Document it and file in small claims, until they either pay for it or it goes to court or a mediator. Place a call to BBB as well they need to know about these things, it creates a history.
 

ThisIsMatt

Banned
Aug 4, 2000
11,820
1
0
I'm not shifting the blame at all off the workers, but isn't it common sense to move expensive equipment away from where you know guys are going to be working?

I wouldn't leave my electronics out in the open when having someone come to paint or remodel my kitchen, but maybe that's just me?
 

McCarthy

Platinum Member
Oct 9, 1999
2,567
0
76
Originally posted by: ThisIsMatt
I'm not shifting the blame at all off the workers, but isn't it common sense to move expensive equipment away from where you know guys are going to be working?

I wouldn't leave my electronics out in the open when having someone come to paint or remodel my kitchen, but maybe that's just me?

It's just you.
 

EvilYoda

Lifer
Apr 1, 2001
21,198
9
81
LOL...stuff like this is why I'd never let them in my media room. a little crash could be thousands up in smoke :p
 

ktehmok

Diamond Member
Aug 4, 2001
4,326
0
76
If he was bonded, it will be taken care of, albeit the hard way.

It's hard to imagine any real electrician would fvcking knock electronics onto the floor to be broken. Sounds' like some half-assed morons were sent to do the work.

Don't take bvllshit excuses, don't pay them a fvcking cent, and DO NOT SIGN ANYTHING. Tell the person holding the license of the company that contracted the work, that he either replaces the damaged items, with "new in the box replacements" or you'll sue & report him to the registrar of contractors in your area, and the BBB.

I'm an electrician myself, but from what you have stated. These guys were idiots. Any real man would have just said "Fvck, I'm sorry. There has been some damage". And take it like a man. And not try to bend sh|t back in place. Breakage does happen. But you don't try & pvssy out of it.

 

Goosemaster

Lifer
Apr 10, 2001
48,775
3
81
Originally posted by: bearxor
Make sure you documented the damage, and refuse payment for the job until the equipment is replaced.

Since you're refusing payment, the company may sue you, which is fine. As long as you have everything documented, the judge will see your side of this case. Make sure you send the owner two registered letters stating the problem, and keep the reciepts. Make him pay for court costs if he chooses to take it this far. At this point, you could countersue for the costs of the damages, but if you don't I think the judge would probably make them pay for it anyways or deduct the cost of new equipment from the cost of the job, plus you won't be out court fees.

If the company doesn't sue you, make sure you've documented it, as well as the two registered letters, and after a sufficient amout of time passes without hearing from the company, go ahead and purchase new stuff thats fairly equivalent to what you had. This way, you're not paying the electrician, but buying new stuff. In case they ever do sue, you have proper documentation as to why you didn't pay, etc, etc, and the judge will again deduct the cost of replacement equipment from the job. Save your reciepts.

This of course depends on how much electrical work was being done. If it was only a couple hundred dollars worth to begin with and you have $500+ in damages, then you won't likely hear from them again. That's when you need to sue them. If it was a couple of thousand dollars worth of work and about $500 in damages, I'd wait for them to make a move after you've fulfilled your end of trying to settle it.

remind me never to cross you...:shocked:
 

nutxo

Diamond Member
May 20, 2001
6,805
474
126
Originally posted by: ktehmok
If he was bonded, it will be taken care of, albeit the hard way.

It's hard to imagine any real electrician would fvcking knock electronics onto the floor to be broken. Sounds' like some half-assed morons were sent to do the work.

Don't take bvllshit excuses, don't pay them a fvcking cent, and DO NOT SIGN ANYTHING. Tell the person holding the license of the company that contracted the work, that he either replaces the damaged items, with "new in the box replacements" or you'll sue & report him to the registrar of contractors in your area, and the BBB.

I'm an electrician myself, but from what you have stated. These guys were idiots. Any real man would have just said "Fvck, I'm sorry. There has been some damage". And take it like a man. And not try to bend sh|t back in place. Breakage does happen. But you don't try & pvssy out of it.
I guess they called earlier and told my wife it would all be taken care fo monday. The guy that did it was cool, just really embarassed, the co worker was not so cool.

For the guy who said he would move all the stuff out, they were replacing a receptacle in that room. It shouldnt be any different than having cable installed. Would you clear a room to have cable installed? :confused: