ECS warranty (k7s5a buyers read this)

[raiders710]

I got the k7s5a mobo six months ago from newegg, it stopped working now. I emailed ECS to return the board, but was shocked to find out that the 1 year warranty is for people who got the mobo directly from ECS.
Essentially the warranty is only 30 days from newegg.

Is other Mobo warranty similar to ECS's crappy warranty??

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Subject: RE: warranty

Dear Sir,

Please contact your vendor for RMA (return merchandise authorization)purposes. ECS can only RMA motherboards that come from direct customers. A direct customer is a vendor that purchases directly from the manufacturer, ECS and has proof of purchase.Endusers must go through the vendor channel for RMA. If your warranty has expired through your vendor then that is the extent of your warranty.


Sincerely,

ECS Technical Support Department


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[hominid skull]

In the UK it's 12 months warrentee, it's an oem board so the vendor will do the rma process. Where does it say on neweggs website that its 30 days?

 

[majewski9]

Usually mobo warranties are a lot longer.

 

[Adul]

IS valid for a lawsuit for false waranty coverage claims? Anyone bother to read the waranty on this MB? I bet if you sent a legal letter to them they give you a replacement really quick

Another reason why ECS sucks.

 

[hominid skull]

found it here, looks like your right, only a 30 day warranty which is crap to say the least..

 

[LikeLinus]

Have you even tried to call Newegg?

My Lite-On went dead after about 6 months. It was an OEM and only had a 30 day warranty. Called and they had me ship mine in and sent me a brand new 48x replacement for my 24x

Might help for you to try newegg first.

 

[bozo1]

The motherboard -is- covered under warranty. You just have to go through Newegg to have it done.

 

[thorin]

When you guy the cheapest board on the market then expect the cheapest warranty on the market. (newegg should still be able to return it if needed).

Thorin