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ECS K7S5A RMA ?

bambam

Senior member
This post may be a little OT but I really would like some help . I am getting ready to ship a a motherboard back to ECS for RMA repair / replacement . A while back I replaced the chipset heatsink with a fan powered unit . The oringinal heatsink was thrown away . The RMA instructions say to remove all accessories so I removed it . However, the language in the RMA / Warranty stuff mentions something about warranty being void if parts are removed . Will they ( ECS USA / or their RMA depot vendor ) accept the board for RMA without the heatsink ? - Thanks

(I have to pay shipping there ( about $8 ) + $10 return S&H + my time packing and going to to UPS so it is not worth doing for this cheap board unless I am sure that they will honor the warranty if the heatsink is not there . )
 
they are probably going to reject your RMA because of that, but it is worth a shot. you should see if someone if the for sale forum has one and will send it to you for the cost of shipping.
 
You're lucky 😀 I have a spare ECS K7S5A motherboard chipset heatsink (replaced it) and the motherboard is past it's warrantee, so no problem if i ship it to you. Give me shout in PM or email me @ dalurker@rogers.com
 
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