ebay shipping question

[WaTaGuMp]

I sold an item on ebay and the winner bid and won the item even though I stated no shipping outside the CONUS. I contacted her and she stated she will send me a shipping address in the CONUS. It doesn't appear to be a scam, she has 100% positive feedback with 112 transactions. Has anyone dealt with something like this and have any tips? The original address is a puerto rico address.

 

[Red Squirrel]

As the seller you're on the better side, simply don't ship until you get the money. Transfer it out of Paypal and into your bank account right away as apparently there are ways the buyer can retract the payment.

 

[rsutoratosu]

They are probably using a mail forwarder.. people outside of use use like a mail center to ship their stuff. I would have her pay enough for insurance also so in case they claim something you claim insurance and get your money back.

 

[esquared]

I sold an item on ebay and the winner bid and won the item even though I stated no shipping outside the CONUS. I contacted her and she stated she will send me a shipping address in the CONUS. It doesn't appear to be a scam, she has 100% positive feedback with 112 transactions. Has anyone dealt with something like this and have any tips? The original address is a puerto rico address.

Yep, had that happen many a time. When I state I ship CONUS it's because I used Fedex Ground.

I have had many people from Puerto Rico still bid and win my auctions. You can exclude certain countries from bidding on your auctions but not PR, Guam, American Samoa etc as they are US territories.

When it happened with me, I just look at the cost of Priority Mail (usually its close), tell them how I am shipping now, the reason why and just ship it.

If you want to try to get the extra shipping money back, you can explain than your eBay shipping prices were based on a cheaper FedEx ground price that doesn't include Alaska, Hawaii, or PR. That if they still want it, they need to pony up the difference.

 

[WaTaGuMp]

I listed $15 as the shipping costs, so the total came to $81.50 which has been paid. Still waiting to be able to transfer the money to my bank account. I sent her a cancel transaction request, but she wants the item, so that's when she said she would get me a CONUS address. I did consider asking her to pay the extra shipping, it would be around $40.

 

[esquared]

Another thing, if you want your eBay protection as a seller, you will ship it to PR, if that's the registered eBay address.

If you use that alternate address (freight forwarder), you won't get the protection.


I have had buyers from other countries (Guatemala, Costa rico, etc) buy my items using a registered eBay address that was a freight forwarder in Miami. I only found out after the auction was over as I usually google the addresses to the places I ship to double check. Really not much to do in that sort of situation, and I sent them and I had no issues.

 

[esquared]

I listed $15 as the shipping costs, so the total came to $81.50 which has been paid. Still waiting to be able to transfer the money to my bank account. I sent her a cancel transaction request, but she wants the item, so that's when she said she would get me a CONUS address. I did consider asking her to pay the extra shipping, it would be around $40.

Was that to Puerto Rico?

Because you are under no obligation to send it to an alternate address. As I said you will lose the protection if you do sent to the non-registered eBay address.

It really depends on the buyer. If you feel that she is trustworthy based on her feedback I may do it.

 

[WaTaGuMp]

Was that to Puerto Rico?

Because you are under no obligation to send it to an alternate address. As I said you will lose the protection if you do sent to the non-registered eBay address.

It really depends on the buyer. If you feel that she is trustworthy based on her feedback I may do it.

Cheapest to Puerto Rico was $53. I sent her a message saying that if she wanted me to send it to PR it would require another $40. I also need her phone number, UPS asked for this. Also told her I wouldn't ship till the money was transferred from Paypal to my bank account. I am giving her different options. Being protected by changing shipping addresses is one of my concerns.

 

[esquared]

Cheapest to Puerto Rico was $53. I sent her a message saying that if she wanted me to send it to PR it would require another $40. I also need her phone number, UPS asked for this. Also told her I wouldn't ship till the money was transferred from Paypal to my bank account. I am giving her different options. Being protected by changing shipping addresses is one of my concerns.

Are you tied to shipping to PR with UPS?

Because maybe the rate may be cheaper with USPS.

 

[some_guy]

Another thing, if you want your eBay protection as a seller, you will ship it to PR, if that's the registered eBay address.

If you use that alternate address (freight forwarder), you won't get the protection.


I have had buyers from other countries (Guatemala, Costa rico, etc) buy my items using a registered eBay address that was a freight forwarder in Miami. I only found out after the auction was over as I usually google the addresses to the places I ship to double check. Really not much to do in that sort of situation, and I sent them and I had no issues.

My response is the above plus communicate via ebay email so there is a good record of what's going on.

 

[WaTaGuMp]

Are you tied to shipping to PR with UPS?

Because maybe the rate may be cheaper with USPS.

Not tied to using UPS, I have just always used them since I kept deliveries in the US only. I could check USPS prices and let her know.