eBay/PayPal policies if something like this happens...

[Turbonium]

I recently sold something on eBay. Not that it matters, but I made over 300 bucks on it.

Like always, I shipped out the item in less than 24 hours . It's been over a week though that the item has been sitting at the post office, waiting for pickup. I even sent a reminder to the buyer via eBay to go pick it up (in case they didn't get the notice), and it's still at the post office (according to Canada Post tracking).

What am I supposed to do if it gets sent back to me eventually? I mean in terms of eBay and PayPal. Do I send back the money? If so, do I just send back the difference (like, subtracting any eBay fees I may have incurred, and also not refunding the handling fees)?

I'm no thief, but I find it unfair to have to send money back at all and such after the sale has been made, especially considering I put in no returns. I almost feel like the buyer regretted their purchase and is doing this to get their money back.

Personally, once I buy something on eBay, I always stick to it, even if I regret it afterwards. A deal is a deal. :/

 

[Newbian]

Send money back minus shipping I would say but wait until the person contacts you to make sure they are still alive or want the money back.

 

[DeviousTrap]

Send money back minus shipping I would say but wait until the person contacts you to make sure they are still alive or want the money back.

Yup, full refund minus shipping. You can get the eBay fees back with a form that says you and the buyer canceled the transaction.

 

[Turbonium]

If/once the buyer picks it up though, it's officially "final", right?

 

[amdhunter]

If/once the buyer picks it up though, it's officially "final", right?

No. After the person decides to finally pick it up, he'll say you sent him a rock, file a dispute and walk away with your item AND your money.

:\

 

[Slew Foot]

Yup, full refund minus shipping. You can get the eBay fees back with a form that says you and the buyer canceled the transaction.

Yeah, if it gets sent back, youll have to fill out a form that says the buyer cancelled and you get the fees back

 

[Schfifty Five]

No. After the person decides to finally pick it up, he'll say you sent him a rock, file a dispute and walk away with your item AND your money.

:\

Wrong, only one of those items was ever his. Item or Money, not both.

 

[edro]

Wrong, only one of those items was ever his. Item or Money, not both.

Paypal always sides with buyer.

 

[Schfifty Five]

Paypal always sides with buyer.

What does that have to do with what I said?

 

[pontifex]

What does that have to do with what I said?

you don't read many paypal threads do you?

 

[takeru]

What does that have to do with what I said?

http://forums.anandtech.com/showthread.php?t=2294919

 

[jacktesterson]

Even if you have no return policy, Paypal will probably side with him to get his money back once its returned to you.

I've been selling on ebay for years, and buying too. Ebay favors buyers 95% of the time.

I've learned all the rules and how to avoid these type of things over some time, but I've been had a couple times early on.

 

[SpatiallyAware]

No. After the person decides to finally pick it up, he'll say you sent him a rock, file a dispute and walk away with your item AND your money.

:\

Exactly.

You have NO protection by using paypal as a seller.


Another common one is filing a dispute with their bank over the charge... It can take months before paypal will 'silently' pull the money directly out of your linked bank account.

 

[Corif]

Things like this are the reason i dont want to sell stuff on ebay.

 

[OILFIELDTRASH]

These really are the exception and not the rule.

 

[gevorg]

Even if you have no return policy, Paypal will probably side with him to get his money back once its returned to you.

True, I sell on eBay very seldom (like 2-3 times a year), and I still got burned by them, twice!

 

[Schfifty Five]

you don't read many paypal threads do you?

I get that paypal sides w/ buyers/scammers most of the time. I was just pointing out that AMD's saying of "your item AND your money" is wrong, as only one of those items are technically his.