Ok, recently sold something on Ebay.
I sold three tickets for an Amusement Park admission on a specific date, which was clearly listed in the Ebay posting. So these are time sensitive - I needed to sell them and get them to the bidder before the date of the ticket.
Had one bidder, the winner, but 4-6 others that emailed me asking questions about the tickets (so there was soem interest).
Ebay auction closed. I immediately emailed the winner to notify them that they won and ask for payment so I could overnight the tickets to them ASAP.
Now, I just got a reply from the winner saying they purchased them by mistake. They thought the tickets I was selling was for a different day and would I mind if they back out.
I know DIY, Anandtech and other forums have very specific etiquette about transactions on their forums. But what's the Ebay Etiquette? Should I make this person pay? I can't sell the tickets now, there's no way to get a new Auction listed and get these tickets sold and to the new winner before the date of the tickets.
Any and all advice appreciated.
I sold three tickets for an Amusement Park admission on a specific date, which was clearly listed in the Ebay posting. So these are time sensitive - I needed to sell them and get them to the bidder before the date of the ticket.
Had one bidder, the winner, but 4-6 others that emailed me asking questions about the tickets (so there was soem interest).
Ebay auction closed. I immediately emailed the winner to notify them that they won and ask for payment so I could overnight the tickets to them ASAP.
Now, I just got a reply from the winner saying they purchased them by mistake. They thought the tickets I was selling was for a different day and would I mind if they back out.
I know DIY, Anandtech and other forums have very specific etiquette about transactions on their forums. But what's the Ebay Etiquette? Should I make this person pay? I can't sell the tickets now, there's no way to get a new Auction listed and get these tickets sold and to the new winner before the date of the tickets.
Any and all advice appreciated.