eBay email received. Can anyone clarify for me?

Reel

Diamond Member
Jul 14, 2001
4,484
0
76
This was also in my ebay account so I doubt it is a phish. I looked in my account and I never registered as a seller so the only place that has my credit card is my paypal account but this was sent from eBay. I am very confused what this email could mean given that information. I spoke with my mother and she said she updated her credit card on eBay tonight but that card number is nowhere attached to my account.


Verification of new account with eBay - Credit Card On File



Dear eBay user:

As a courtesy and for your safety, eBay notifies you whenever your credit card is used for
certain activities on the site.

Once you have a credit card on file with us and the same card is used again for certain
activities on eBay, we will send this notice to let you know that the credit card has been used.

These activities include using the same credit card to:

* register an eBay account using an anonymous email domain such as Yahoo or Hotmail,
* set up a selling account,
* update the credit card information on another account that uses the same card,
* gain access the Mature Audiences category, or
* place a bid over $15,000.

If you did not use your credit card for any of the above reasons, please confirm with all
members of your household as well as friends or business associates that they have not
recently used your cre! dit card on eBay.

If you are still unable to explain the use of your card, please report the potential unauthorized account activity to us by taking the following steps:

1. Click on the "Help" tab at the top of the eBay Home page.
2. Click on the "Contact Us" link, located on the left side of the Help Center page.
3. Select the relevant topic on the Contact Us page to report the concern to our Trust & Safety team.

** Do not reply to this email as this is a system-generated message **

eBay Safety Tip:

Some community members have reported receiving deceptive emails claiming to come from eBay, PayPal, or other popular Web sites. The people who send these emails (also known as "spoof" or "phishing" emails) hope that unsuspecting recipients will reply or click on a link contained in the email and then provide sensitive personal information.

You can take a few simple steps to protect your acc! ount and prevent senders of deceptive emails from doing harm:
* If you need to update your personal or financial information on eBay, type the eBay Web address into your browser or use a bookmarked link.
* Use My eBay or the Site Map to find pages on eBay, rather than relying on links from emails.
* Report suspicious email immediately by forwarding it to spoof@ebay.com.
eBay's Help system provides detailed information about spoof emails, identity theft, and what to do if your eBay account has been compromised.
 

grohl

Platinum Member
Jun 27, 2004
2,849
0
76
I'd call them and see if a real person can check your account to see what is going on.
 

Reel

Diamond Member
Jul 14, 2001
4,484
0
76
Originally posted by: grohl
I'd call them and see if a real person can check your account to see what is going on.

Do you have a number that I can reach a person at? I am trying their live help but the person I connected with is a moron.
 

Atheus

Diamond Member
Jun 7, 2005
7,313
2
0
Ebay owns paypal, so they do have your card on file. I'd check my balance if I were you...
 

Reel

Diamond Member
Jul 14, 2001
4,484
0
76
Originally posted by: Atheus
Ebay owns paypal, so they do have your card on file. I'd check my balance if I were you...

There is no activity on my paypal on the last month and my account information is still the same.
 

ArJuN

Platinum Member
Aug 13, 2005
2,816
0
76
Ebay and paypal start their emails with dear, your last name. That just says user, so its not real.
 

Reel

Diamond Member
Jul 14, 2001
4,484
0
76
Originally posted by: ArJuN
Ebay and paypal start their emails with dear, your last name. That just says user, so its not real.

So you are suggesting that a phisher has found a way to insert their emails into your eBay inbox in a manner that they look identical to all the other eBay emails in the eBay inbox?