Ebay and Counterfeit software...

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BuckNaked

Diamond Member
Oct 9, 1999
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I purchased some software off of ebay last week, and paid a little extra as it was listed in sealed box, thinking it likely to be a legitimate copy...

I received it today and it came in a DVD jewel case with a clear plastic 'seal'. The cover at first glance looked legit, but upon close inspection had the look of a reproduction. Pulled out the CD and no hologram. Put the disc in the drive and ran Nero CD speed tool to read the ATIP, and sure enough, it was a CD-R.

The seller has excellent feedback, 392 and it was 100% when I bought it, but now has 1 negative since I purchased the software. The reason being for non-refund on returned software.

Rather than contacting the seller as the slip of paper that came with the package instructed, I filed a dispute with paypal immediately. The money was refunded without issue immediately, and he requested that I send the copy back to him. He said he would in turn send me another legitimate copy free of charge...

My thinking is he wants to maintain as good a feedback record as he can so he can continue to sell bootleg copies, but I could be wrong.

If you were in such a situation, what would you do? Not so much what I have already done, but going forward from here...?
 

MoPHo

Platinum Member
Dec 16, 2003
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I'd post a negative review saying what happened and try to purchase the software from a different vendor. If they are willing to keep their near perfect record, I'd tell them that your faith in them has declined quite a bit. A discount may change your mind.

Even still, I'd post the review saying what happened.
 
Aug 26, 2004
14,685
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if he makes good on your original software, i'd leave him positive, but mention in the feedback that you received counterfeit, but he made goo don it

could be an honest mistake, you never know...maybe he bought a bunch of bulk stuff and some bs was slipped in
 

mugs

Lifer
Apr 29, 2003
48,920
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Wait to get your free legitimate software (doubtful), then leave him a negative.
 

frostedflakes

Diamond Member
Mar 1, 2005
7,925
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Sounds like BS to me, report him to eBay for selling bootleg software. I have zero tolerance for crap like that.
 

octopus41092

Golden Member
Feb 23, 2008
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Originally posted by: WHAMPOM
Right, ship the evidence back to him.

Exactly. Don't ship it back. If you do want to though, take lots of pictures and document evidence that it was stolen. I would just report him right away.
 
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