ebay advice

vital

Platinum Member
Sep 28, 2000
2,534
1
81
won an AC Adapter for my Dell Laptop but was sent an HP AC Adapter instead. Sent about 4 emails and no reply and it has been a week. In what order should I do the following: Contact ebay, contact paypal, leave negative. Also what prevents him from leaving me a negative if I choose to file a complaint and request a refund when I did nothing wrong?
 

KarenMarie

Elite Member
Sep 20, 2003
14,372
6
81
start a paypal chargeback. that will get his attention better than anything else.

Oh, have you gotten his personal info and given him a call?

 

Injury

Lifer
Jul 19, 2004
13,066
2
81
Ebay won't do anything. Paypal won't do anything. Leaving a negative won't do anything and will probably get you one in return.

If the package doesn't have tracking, you can screw the buyer by issuing a paypal chargeback and saying it never came. That should bring them out of the woodwork pretty fast. However, tracking on a box of rocks is enough proof from paypal to deny you. I wouldn't normally suggest doing something so underhanded and likely illegal, but after having been screwed by paypal before, they deserve to be used like the tools they are.
 

Yossarian

Lifer
Dec 26, 2000
18,010
1
81
yeah start the dispute process on paypal. nothing prevents him from leaving you a neg, you'll probably get one.