Earthlink. Questionable Ethics?

[apoppin]

<< So in answer to my question, this has not happened to anyone else here? Thats all you had to say (or didn't have to say as the case may be >>



Well, it looks like a complaint.



Consider it a free &quot;bump&quot;. You're in OT territory now, Tavis.

 

[michaelh20]

What is most likely is that either (1) Someone you know created the account (Relative, sibling, spouse etc.) or (2) Someone gave the wrong credit card number when setting up their account and accidentally transposed a few numbers resulting in *your* credit card being charged, instead of theirs. Like 123xxx123 which is your credit card instead of 123xxx132 which is theirs. I saw this with some regularity when I was an ISP rep. What was even neater was when someone else's phone bill would be charged for someone else's internet service because the original account holder have changed their number, didn't update their billing information, and someone else inherited their number (this was Ameritech.net) and got billed for internet service. Lovely thing was that we had to send them a check which would take a few billing cycles PLUS they might get billed again, because of how the billing system worked...

And oh, by the way, they probably won't allow you to close the account if it isn't yours.

 

[Tavis]

<< What is most likely is that either (1) Someone you know created the account (Relative, sibling, spouse etc.) or (2) Someone gave the wrong credit card number when setting up their account and accidentally transposed a few numbers resulting in *your* credit card being charged, instead of theirs. Like 123xxx123 which is your credit card instead of 123xxx132 which is theirs. I saw this with some regularity when I was an ISP rep. What was even neater was when someone else's phone bill would be charged for someone else's internet service because the original account holder have changed their number, didn't update their billing information, and someone else inherited their number (this was Ameritech.net) and got billed for internet service. Lovely thing was that we had to send them a check which would take a few billing cycles PLUS they might get billed again, because of how the billing system worked...

And oh, by the way, they probably won't allow you to close the account if it isn't yours. >>



The thing is, the account is under my name, but with old information. I moved from the address listed about a month ago. No one has my card information except places I have bought things from online. I actually haven't even used this card online within the past 5 months (thats when I got my Amex Blue and have been using it since) so I still stand by what I said about Earthlink somehow getting my info and signing me up... Hopefully I'll be able to get an IP of the person that signed up for the account. I'm following up on this until I get an answer I like from them.

Tavis