dxgkrnl.sys BSOD help?

[QueBert]

Dell Dimension E520.
Windows 7 32bit
3gb memory.


A few weeks ago the screen would just go black, it wasn't shutting off, or rebooting. I set it to not reboot on BSOD. It's still doing the same thing, but since it's not rebooting I'm not getting an actual blue screen. Whocrashed is saying dxgkrnl.sys is the reason. It's stock so it's the G965 chipset, I've tried removing the video driver/chipset and updating to the latest. It still randomly crashes.

crash dump file: C:\Windows\Minidump\061714-24414-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF858A2008, 0xFFFFFFFF91634A60, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR


This is exactly what Whatcrash is saying. I'm in safe mode now and there are no problems. I Googled this and am not finding anything useful, most of the BSOD's from this error seem to be Nvidia driver related. I tried doing a system restore to a point where I don't remember it doing this, but it still does it. Sometimes after 5 minutes sometimes it'll work for 30. It's very random. I'm wondering if anyone here has ideas for me here.

 

[Smoove910]

I see you tried updating the chipset drivers... have you tried updating the video drivers too?

http://www.dell.com/support/home/us...=dimension-e520&languageCode=EN&categoryId=VI

 

[QueBert]

I didn't try that hummmm, in device manager it was showing the video as g965. And when I installed the g965 integrated drivers from Intel's site they worked. This link's saying the PC should have the Nvidia chipset, I wonder if maybe it had a MB swap at some point.

I will look further into this thanks for the link.

 

[Ketchup]

I didn't try that hummmm, in device manager it was showing the video as g965. And when I installed the g965 integrated drivers from Intel's site they worked. This link's saying the PC should have the Nvidia chipset, I wonder if maybe it had a MB swap at some point.

I will look further into this thanks for the link.

Device manager should tell you what you have. And running in safe mode just means you aren't using the features the driver enables that is causing the crash. If this randomly started with no other driver updates, it sounds live the video on the board is on the fritz.

Eh, a $30 - $40 actual card would fix that pretty easily, unless you find some info indicating othdtwise.