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DVD no longer detected when laptop unplugged?

A

alchemize

Lifer
The topic and summary says about it all. The DVD drive is no longer recognized when I unplug the laptop.

Google isn't helping, neither is Dell. Anyone experience this before? I've perused all power settings and BIOS settings and can't figure anything out. Return time?
 
I have heard of this but don't know the specifics. A friend resolved this by changing a regisrty entry, but i don't know which one. Have you checked the event log?
 
Originally posted by: superunknown98
I have heard of this but don't know the specifics. A friend resolved this by changing a regisrty entry, but i don't know which one. Have you checked the event log?
Click to expand...
No I haven't - good idea. Will check tonight.
 
Sound like a power management issue.
Try the Dell Quick Set program and see if you have a setting to disable the power management on the DVD drive.
Also go into Device Manager and check to see if a power management option is available for that drive.
 
Originally posted by: techs
Sound like a power management issue.
Try the Dell Quick Set program and see if you have a setting to disable the power management on the DVD drive.
Also go into Device Manager and check to see if a power management option is available for that drive.
Click to expand...
Thanks - I'll try that too. Haven't looked at those...


edit - superunknown98: nothing was showing up in the event log.
 
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