dvd drive or power supply problem?

[PeterJun21]

I just recieved my computer from monarch, I added the video card and hardrive and dvd drive. Whenever i turn on my computer and the dvd drive starts running it automatically turns off the whole system. I tried removing the drive and it works fine. Would this be my drive problem or p supply?

 

[Ricemarine]

Post your specs?

Seems like a PSU error.

 

[PeterJun21]

Barebones System
Case: 100171 - No PS - Lian-Li PC-V1200B Plus Aluminum Q
$199.86 $199.86
Power Supply: 101062 - PS 500W - Antec NeoHE 500 ATX 2.01 500W P
$98.77 $98.77
Case Fan: 100887 - 120mm - Antec 120mm SmartCool Case Fan
$18.92 $18.92
Motherboard: 110257 - Asus A8N-SLI Deluxe nForce4 SLI Audio/GB-
$159.68 $159.68
Processor: 12A343 - AMD Opteron 175 Dual-Core 2.2GHz 1MB (per
$461.63 $461.63
Heatsink Fan: 130099 - Zalman CNPS7000B-AlCu Silent CPU Cooling
$46.74 $46.74
Thermal Grease: None
Memory: 140226 - DDR (400) 3200 - 2 GB (2 pcs 1GB) OCZ Dua
$218.88 $218.88

800018 Shin-Etsu G675 Thermal Grease (Installation Only)(Special Offer)

All i did was add my video card (6600 gt oc), sata raptor drive and dvd rewriter

 

[Ricemarine]

Hmmm have you tried a different dvd drive?... That PSU looks fine, but there might be a slight chance of incompatibility with the asus, unless you know its fine.

 

[Googer]

Originally posted by: PeterJun21
I just recieved my computer from monarch, I added the video card and hardrive and dvd drive. Whenever i turn on my computer and the dvd drive starts running it automatically turns off the whole system. I tried removing the drive and it works fine. Would this be my drive problem or p supply?

I have seen this happen before. In my case the PC would post and every thing would be ok. Windows would start to load and the CD-ROM would spin up then the system would crash. I trouble shooted the computer by disconnecting the power from cd drive and booting the computer and all was fine. I then pluged the CD-ROM power back in and it was back to crashing after spining up. So I brought over a 430watt antec true power to my neighbors home and pluged everything in using the 430watt PSU and the PC and CD drive were ok.

The remedy was to junk the 350 generic PSU with a 300watt PC Power and Cooling Turbo Cool. The computer is still running strong today.

Original System Specs at the time were:
AMD K6-2 500MHz
LG CD-RW
3 256MB DIMMS
Two Hard Drives on an LSI Controller
One System FAN
Floppy Drive
Generic PSU but was replaced by a Turbo Cool 300.
SiS 8MB graphics
Aopen motherboard
ISA Sound Card --->> Later Upgraded to Soundblaster Live for $20
Network Card
56K Modem

Recently we upgraded it and kept the PC Power and Cooling 300Watt PSU.
The New System Consists of
ASrock 939DUAL ULi M1695
AMD 3200+ Socket 939
geFORCE 6200 Turbo Cache PCI-express
1GB of Corsair Value RAM- 512MB x 2
WD 80GB hard drive with 8MB cache
Maxtor 40GB hard drive with 2MB cache
Same LG CD-RW that was in the old PC
Soundblaster Live
No Floppy or Modem.
This PC Funtions with out hiccups on a quality PSU.

 

[Googer]

Originally posted by: Ricemarine
Hmmm have you tried a different dvd drive?... That PSU looks fine, but there might be a slight chance of incompatibility with the asus, unless you know its fine.

His PSU has modular cables that are known reduce the amount of current avalble to components. Another problem is those cables can work loose and cause intermitent crashes.

 

[PeterJun21]

Originally posted by: Googer

Originally posted by: PeterJun21
I just recieved my computer from monarch, I added the video card and hardrive and dvd drive. Whenever i turn on my computer and the dvd drive starts running it automatically turns off the whole system. I tried removing the drive and it works fine. Would this be my drive problem or p supply?

I have seen this happen before. In my case the PC would post and every thing would be ok. Windows would start to load and the CD-ROM would spin up then the system would crash. I trouble shooted the computer by disconnecting the power from cd drive and booting the computer and all was fine. I then pluged the CD-ROM power back in and it was back to crashing after spining up. So I brought over a 430watt antec true power to my neighbors home and pluged everything in using the 430watt PSU and the PC and CD drive were ok.

The remedy was to junk the 350 generic PSU with a 300watt PC Power and Cooling Turbo Cool. The computer is still running strong today.

Original System Specs at the time were:
AMD K6-2 500MHz
LG CD-RW
3 256MB DIMMS
Two Hard Drives on an LSI Controller
One System FAN
Floppy Drive
Generic PSU but was replaced by a Turbo Cool 300.
SiS 8MB graphics
Aopen motherboard
ISA Sound Card --->> Later Upgraded to Soundblaster Live for $20
Network Card
56K Modem

Recently we upgraded it and kept the PC Power and Cooling 300Watt PSU.
The New System Consists of
ASrock 939DUAL ULi M1695
AMD 3200+ Socket 939
geFORCE 6200 Turbo Cache PCI-express
1GB of Corsair Value RAM- 512MB x 2
WD 80GB hard drive with 8MB cache
Maxtor 40GB hard drive with 2MB cache
Same LG CD-RW that was in the old PC
Soundblaster Live
No Floppy or Modem.
This PC Funtions with out hiccups on a quality PSU.

Thats what happend to mine too... So should i replace my power supply? Its weird cause everything runs fine except the dvd drive, I wouldnt think the drive would use that much power.

 

[oynaz]

Try another drive first. I bet you can find someone who has an old DVD- or CDROM drive lying around.

 

[PeterJun21]

I just tried it with my external drive (USB 2.0). it finished installing windows xp but right when the windows xp logo started it shut down again...

 

[PeterJun21]

I think I have found the answer from the antecs website:

Are there compatibility issues between ASUS motherboards and Neo HE power supplies?
We have received multiple reports of such issues, and ASUS and Antec technical teams have been able to confirm the existence of a random problem. If you believe you have encountered this incompatibility, please do the following:
1. Update your motherboard BIOS to the latest version. This step solves the incompatibility problem in a majority of cases.
2. If you have successfully updated your BIOS and still encounter the compatibility issue, please contact Antec Customer Support for a replacement power supply unit that has implemented a fix for the "ASUS motherboard problem."

 

[GalvanizedYankee]

Originally posted by: PeterJun21
I think I have found the answer from the antecs website:

Are there compatibility issues between ASUS motherboards and Neo HE power supplies?
We have received multiple reports of such issues, and ASUS and Antec technical teams have been able to confirm the existence of a random problem. If you believe you have encountered this incompatibility, please do the following:
1. Update your motherboard BIOS to the latest version. This step solves the incompatibility problem in a majority of cases.
2. If you have successfully updated your BIOS and still encounter the compatibility issue, please contact Antec Customer Support for a replacement power supply unit that has implemented a fix for the "ASUS motherboard problem."

"ASUS motherboard problem" PLEASE!! No other PSU has a problem with ASUS boards.

http://www.silentpcreview.com/article273-page5.html Read the yellow boxed text slowly,
it's at the bottom of this link. Use the link at the bottom of the boxed yellow text to read
the SPCR thread on this"ASUS motherboard problem". KRIPES!!
Nearly everyday for several months there has been a power problem post concerning
an Antec PSU. Ppl don't post problems that use Seasonic, Enermax, PCP&C, Zippy/Emacs,
Silverstone and so many others. Your antec PSU will not serve you...You will serve it


...Galvanized

 

[PeterJun21]

should i ask monarch to get it fixed or should i ask antec for a replacement? im not sure which method would be faster

 

[GalvanizedYankee]

IDK, but one would think, Monarch would cross ship you something.
You must have a 30 day exchange warrenty. Phone'em.
Your PSU is probably a first generation. Plz read the link I provided.


...Galvanized

 

[Googer]

Originally posted by: PeterJun21

Originally posted by: Googer

Originally posted by: PeterJun21
I just recieved my computer from monarch, I added the video card and hardrive and dvd drive. Whenever i turn on my computer and the dvd drive starts running it automatically turns off the whole system. I tried removing the drive and it works fine. Would this be my drive problem or p supply?

I have seen this happen before. In my case the PC would post and every thing would be ok. Windows would start to load and the CD-ROM would spin up then the system would crash. I trouble shooted the computer by disconnecting the power from cd drive and booting the computer and all was fine. I then pluged the CD-ROM power back in and it was back to crashing after spining up. So I brought over a 430watt antec true power to my neighbors home and pluged everything in using the 430watt PSU and the PC and CD drive were ok.

The remedy was to junk the 350 generic PSU with a 300watt PC Power and Cooling Turbo Cool. The computer is still running strong today.

Original System Specs at the time were:
AMD K6-2 500MHz
LG CD-RW
3 256MB DIMMS
Two Hard Drives on an LSI Controller
One System FAN
Floppy Drive
Generic PSU but was replaced by a Turbo Cool 300.
SiS 8MB graphics
Aopen motherboard
ISA Sound Card --->> Later Upgraded to Soundblaster Live for $20
Network Card
56K Modem

Recently we upgraded it and kept the PC Power and Cooling 300Watt PSU.
The New System Consists of
ASrock 939DUAL ULi M1695
AMD 3200+ Socket 939
geFORCE 6200 Turbo Cache PCI-express
1GB of Corsair Value RAM- 512MB x 2
WD 80GB hard drive with 8MB cache
Maxtor 40GB hard drive with 2MB cache
Same LG CD-RW that was in the old PC
Soundblaster Live
No Floppy or Modem.
This PC Funtions with out hiccups on a quality PSU.

Thats what happend to mine too... So should i replace my power supply? Its weird cause everything runs fine except the dvd drive, I wouldnt think the drive would use that much power.

just recieved my computer from monarch, I added the video card and hardrive

What kind or Brand of Power SUpply are you using? Adding load to the 5V line might fix you stability problem, you can do this by purchasing a 1A 5V resistor from PC Power and Cooling..


Your system is overloaded and the video card is a power hog. Remove the video card and replace it with a lower powerd one and your PC should boot with out trouble.

 

[Bobthelost]

Originally posted by: PeterJun21
Power Supply: 101062 - PS 500W - Antec NeoHE 500 ATX 2.01 500W P
$98.77 $98.77

Originally posted by: Googer
What kind or Brand of Power SUpply are you using? Adding load to the 5V line might fix you stability problem, you can do this by purchasing a [=1A 5V resistor from PC Power and Cooling.]http://www.pcpowercooling.com/products/viewproduct.php?show=VLR[/l].


Your system is overloaded and the video card is a power hog. Remove the video card and replace it with a lower powerd one and your PC should boot with out trouble.

God bless reading comprehension!

Despite this, the power supply does score high for not significantly dropping voltage when put under load. Also, the efficiency and power factor correction are worth of a point each as well. The High 5V crossload test passed, but the low 12V crossload test failed. All and all, the score for performance is "8.5"

http://www.jonnyguru.com/PSU/NeoHE430/

I doubt it's crossloading. With the information given earlier it looks like a textbook example of the problems with the NeoHE reported elsewhere.

Odd that you ask what brand he'd using since you commented on it earlier!?

 

[Googer]

Originally posted by: Bobthelost

Originally posted by: PeterJun21
Power Supply: 101062 - PS 500W - Antec NeoHE 500 ATX 2.01 500W P
$98.77 $98.77

Originally posted by: Googer
What kind or Brand of Power SUpply are you using? Adding load to the 5V line might fix you stability problem, you can do this by purchasing a [=1A 5V resistor from PC Power and Cooling.]http://www.pcpowercooling.com/products/viewproduct.php?show=VLR[/l].


Your system is overloaded and the video card is a power hog. Remove the video card and replace it with a lower powerd one and your PC should boot with out trouble.

God bless reading comprehension!

Despite this, the power supply does score high for not significantly dropping voltage when put under load. Also, the efficiency and power factor correction are worth of a point each as well. The High 5V crossload test passed, but the low 12V crossload test failed. All and all, the score for performance is "8.5"

http://www.jonnyguru.com/PSU/NeoHE430/

I doubt it's crossloading. With the information given earlier it looks like a textbook example of the problems with the NeoHE reported elsewhere.

Odd that you ask what brand he'd using since you commented on it earlier!?

I just woke up and could not remember sh*t.