DVD Drive not recognized

[blamb425]

So, I ordered new CD and DVD drives. The CD drive is recognized fine in BIOS, but not in "my computer". Nothing happens when I put a CD in there. The DVD drive isn't recognized, period. Not in BIOS or anywhere else. Both drives seem to be powered ok, I can open them up fine. I have an ASRock 4CoreDual-VSTA mobo. Any help is greatly needed.

 

[robisbell]

what burning software you running?
what are the jumpers for the cd and dvd drive set to?

 

[blamb425]

Originally posted by: robisbell
what burning software you running?
what are the jumpers for the cd and dvd drive set to?

Nero Express. I don't know anything about jumpers, and I just plugged in the drives and turned on the comp.

 

[QueBert]

Originally posted by: blamb425

Originally posted by: robisbell
what burning software you running?
what are the jumpers for the cd and dvd drive set to?

Nero Express. I don't know anything about jumpers, and I just plugged in the drives and turned on the comp.

Sata or IDE? if IDE you might need to jumper them, but if that was the case the CD shouldn't come up when you boot. If they're SATA you'll have no jumpers and all I could suggest is make your your MB drivers are installed, might be a SATA driver issue, if that isn't it. try different ports on the MB if you have any free.

if they're IDE drives make sure one is set for master and one slave. They'll have 3 jumpers, Master Slave & Cable Select. You can't have 2 on master or slave they need their own channel.

 

[blamb425]

IDE. Is the jumper the little blue plastic thing that came on my motherboard? I actually tried sticking it on some of the drive's pins, but then my usb/ps2 didn't work (which was what it was on before)

The only thing that happened was my drive wouldn't close, it just stayed open. I haven't tried the other pins yet, though

 

[robisbell]

put it back where it was, the drives should have come with a jumper on them. I'd take them back to wherever you bought them and get your money back, I hope they did not tell you they were new drives.

 

[jackschmittusa]

No reason to suspect that they are not new drives, though most ship with a jumper already installed.

Drives should have their own jumpers. If putting both on the same ide channel, jumper the dvd as master (jumper placed vertically, on the far right set of pins - as seen from the rear of the drive) and the cd drive as slave (jumper vertical, middle set of pins). Generally, mount the dvd drive on top in the bays and use the end connector on the ribbon cable on it, the cd drive below it and the center connector on the ribbon cable for it. Both need a power connector and it is OK to use 2 from the same string from the psu.

Get the mb manual out if you need to, but replace the mb jumper where it came from.