• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

DVD/CD RW combo drive disappeared from windows after installing MOBO drivers

Hello everyone. I ran into a problem during my first attempt at building a new PC last night and i'm hoping someone can give me a hand.

I was able to use my combo drive to completely load windows XP pro... multiple reboots and everything was fine. Windows came up and life was good. I then started to load some of the drivers that came with my equipment. Again, no problems. However, after i finished loading my mobo drivers i rebooted and when the system came back up, windows would not recognize that i had a CD\DVD drive installed!

Some info
+ I can put a disk into it, and i can hear the device spin up but nothing will show on screen
+ It doesn't exist in My Computer or Device manager
+ I've checked the cables and they all seem to be connected.
+ I haven't installed any burning software yet - just the very basic XP stuff (brand new clean install)
+ I haven't changed anything yet in my bios... it is at its default config.
+ I don't have any floppies installed. Just the DVD\CD drive and S-ATA HD. Funny thing is that windows thinks that i have a floppy drive.


I'm wondering if maybe i need to check the jumpers or something?? (it is at the default out of the box). Maybe i need to do something in bios? (if so then why did it recognize it in the first place?)

Thanks everyone, i really (really) appreciate it.
 
Something toasted the ide controller drivers. The first set of drivers to load after the basic win installation is the mb set. Then directx, vid card, other drivers. You may have to wipe the installation and start over unless there is a restore point from before you started loading drivers.
 
First of all, thanks for the response.

No restore point that i know of. I'm open to wiping everything and starting over but i'm hoping maybe there is another recourse? Any way to determine definitively if it is the IDE controlers?

I should also mention that there is a 15 second delay during start up before i can see the Windows XP screen with the status bar thing. The screen is just blank. Don't know if that may have anything to do with it at all but figured i'd mention it.
 
Does the IDE controller show up in device manager?

You can try uninstalling the controllers from device manager and letting XP redetect them.
 
Ok, problem solved!

I removed the drive and set its jumper to be cable select and then restarted. Bios finally recognized it and now windows is happy with it too.
 
Back
Top