Dust on the *other side* of panel glass

MrChipMuthabored

Senior member
Jan 3, 2001
232
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Ok, I just got a new ViewSonic A75f monitor (Aperture grille), and I noticed really quickly that there seems to be a foreign object (dust or something) on the OTHER SIDE of the screen, where I can't get to it(of course).

What should I do? I have a real itch just to see if can clean the other side of the outside screen (Yeah, I know that opening monitors are VERY dangerous). Does anyone know the anatomy of an aperture grille screen? Is there an external panel glass (you know, the anti-reflective screen) covering the "tube" of which I can clean the other side of?

This thing is getting on my nerves.

Thanks.
 

KGB

Diamond Member
May 11, 2000
3,042
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Get an RMA number from Viewsonic.
Their customer service dept. is very good and your down time will be minimal.
 

MrChipMuthabored

Senior member
Jan 3, 2001
232
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0
Let's see....

The foreign object can be described as a "dust" particle approximately one to two millimeters in length. It is comparable to a speck of dust that would accumulate on your screen if you didn't clean it...its like a piece of lint. Perhaps got trapped in there while manufacturing.

Yeah, I know about the wires across aperture grille tubes. :) I mean, when I went to clean the monitor off for the first time, I just thought I could just wipe this thing off, and then, !uh-oh! I couldn't seem to get to it. It isn't a dead pixel either, because like you can clearly see the pixels behind the foreign object. No, its a piece of dust alright. And its really annoying. I tried flicking the screen to try to knock it loose, but no go. Its a shame because this is now my FOURTH monitor in as many weeks. I had focusing problems and dead pixels right out of the box with the other three, but this monitor's pictures are real nice, but there's this piece of dust in there!!! ARGGH!


Thanks.