Dual Monitor causing a BSOD?

Adrenaline

Diamond Member
Jun 12, 2005
5,320
8
81
This may sound dumb, but can this happen? I connected a second monitor the other day and I experienced a blue screen:

ntoskrnl.exe

I tested my RAM with memtest and the cpu and got no problems.

Four days later I got another blue screen:

dxgmms1.sys
ntoskrnl.exe

I disconnected the second monitor and updated my video card driver just now. Any other suggestions? I built this computer a few months ago and aside from startup issues, it has been solid until the second monitor was hooked up.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Are you seeing the IRQ_NOT_LESS_OR_EQUAL or is it something different?

Not knowing the rest of the blue screen message makes it difficult to know a specific cause.

Is anything on your screen when you enable the second screen? Like Chrome or Firefox (since they use your video card).

On the surface, it is most likely a video card driver issue. What card? Is it is an Nvidia card and you use Chrome, there is a driver specifically targeting Chrome issues.
 

Adrenaline

Diamond Member
Jun 12, 2005
5,320
8
81
Are you seeing the IRQ_NOT_LESS_OR_EQUAL or is it something different?

Not knowing the rest of the blue screen message makes it difficult to know a specific cause.

Is anything on your screen when you enable the second screen? Like Chrome or Firefox (since they use your video card).

On the surface, it is most likely a video card driver issue. What card? Is it is an Nvidia card and you use Chrome, there is a driver specifically targeting Chrome issues.

I do not recall seeing the IRQ_NOT_LESS_OR_EQUAL message, either time.

I shut down the computer and reseated everything and then updated the video card driver. I did have Chrome open on the second monitor with me switching back and forth while playing a game on Steam.

Zotac GTX 970 is the video card.
 

Adrenaline

Diamond Member
Jun 12, 2005
5,320
8
81
I got a BSOD for my sound card driver. I am trying to delete the darn folder off my computer which is suggested but it will not let me do it. I even pulled the card out and disabled everything I could find.

I may just reformat and start new.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
I do not recall seeing the IRQ_NOT_LESS_OR_EQUAL message, either time.

I shut down the computer and reseated everything and then updated the video card driver. I did have Chrome open on the second monitor with me switching back and forth while playing a game on Steam.

Zotac GTX 970 is the video card.

There you go. Download the latest driver, discussed here:
http://forums.anandtech.com/showthread.php?t=2437331
 

Adrenaline

Diamond Member
Jun 12, 2005
5,320
8
81
There you go. Download the latest driver, discussed here:
http://forums.anandtech.com/showthread.php?t=2437331

Thanks for that. I will get it later when I am home.

I did get a cmudamp.sys blue screen later which I just reformatted. Since, there isn't much on the computer it is quick. I will update the drivers later.

Thanks for taking the time to help me. I want to use two monitors so this should fix any issues.