• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

DSL Stops After ~15-20 Minutes

C

CKDragon

Diamond Member
I have a home network set up between two computers with a Linksys BEFSR41 router which is splitting a DSL connection. My computer in my room works perfectly and the DSL connection will last for as long as I leave my computer on (usually a week or so with Win2K). The problem lies with my family's computer.

After roughly 15-20 minutes of working perfectly, the DSL connection seemingly dies and the computer will not access the internet until the computer is rebooted. I haven't put a lot of thought into the problem yet, but I really don't know where to begin. I think once I get home from work I'll switch the router ports our computers are connected to around and perhaps then I can see if the problem is related to that. [Edit] The family's computer is also running Win2K [/Edit]

Does anyone have any ideas? I would greatly appreciate any help you could provide.

Thank you for your time,

CK
 
What about the second computer?

Can you use the Internet form the second computer when yours is dysfunctional?
 
Jack - The computer in my room is fine all the time, performs perfectly. The family's computer is the one that needs to be constantly rebooted after about 20 minutes of use.

Thanks for any help you can provide,

CK
 
There is few ways to approach it, what I would do is the following.

If it loosing total Network connection then you have to start from hardware i.e., try an other NIC card.

If the family computer can still network with your computer, but only looses Internet then the hardware is probably fine.

Check all the setting of Internet Explorer, and network.

Try to refresh I.E, you can install it again it will maintain the same configuration. Try to reinstall network driver, and configuration.
 
Can you ping ip addresses when your DSL connection dies? How about website addresses. Try pinging the local ip address of the router when the connection dies. that would be the ip u set for your gateway. if you get nothing from that, then your computer is having problems talking to the router itself which is most likely whats happening. does it die every 15-20 mins exactly?
 
Okay, since your other computer still has access to the internet when the family one goes down we know it's not the DSL connection. The question now is whether the family PC has ANY network connectivity when the problem arises. To test this try these steps:

1. Ping one of your ISP assigned nameservers or other device on the internet which you know responds. Does it respond?
2. Ping your other machine.
3. Ping 127.0.0.1

Which ones give you a response if any?
 
I'm sorry, please excuse my ignorance, but I'm not sure how to go about 'pinging' someone.

Thank you for your time, it is greatly appreciated,

CK
 
Open up a command prompt on your Win2K machine that is having the problem. You can do this from Start-->Run---> Type "cmd"

This should open up a command line window. Type "ipconfig /all" and make note of your DNS servers and Gateway addresses.
Now follow the instructions I gave before by typing "ping <ip address>". You'll either get replies or some type of no response message. These messages will help diagnose the problem.
 
my problem is very similar. my computer is fine, but my roommates can't get online. i've tried enabling dns, reinstalling tcp/ip, reinstalling ie, and it will still only work for a few minutes before it stops being connected (can't even ping). furthermore, i can only stay online as long as i want because i assigned my ip to the dmz. it's a linksys 4 port cable/dsl router, and i have earthlink dsl. any thoughts?
 
Thank you for all your help everyone,

I believe the problem is fixed, no need to restart since Saturday. 🙂

The problem, I believe, lied in a couple of ports that I had left open when I was trying to get Age of Empires II to work with a friend who was playing over 56K. As soon as I closed them all the problems went away. The unresolved problems with AoE II is a whole 'nother thread. 😛

Dolph, maybe this info will help in your situation.

Thanks for your time and help,

CK
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top