Dry cleaner messed up my dress shirt, anything I can do?

[jingramm]

I was picking up my dress shirt that I DRY cleaned and noticed some pinkish spots that were not there before. The person working there (but not the owner) immediately owned up to it saying it's probably from the machine so she will try to remove it for free. I went to go pick it up again and the stains are still there. It's a new dress shirt that I bought for $50 (not crazy expensive but it was one of my favorite ones). Anyone been in this situation before?

 

[ElFenix]

you get your shirts dry cleaned rather than laundered?

 

[sygyzy]

Similar thing happened to me. They cut off some threads that were on my shirt. I know it probably looks to them like they were doing me a favor but they were part of the design (long story). Anyway, I pointed it out and they just shrugged their shoulders. It's a pretty great situation they are in. It'll cost you more than $50 to file in small claims court. They know you won't do anything about it.

 

[jingramm]

you get your shirts dry cleaned rather than laundered?

This one only because there was a small oil drop that I wanted to try to remove.

 

[Don Vito Corleone]

Many counties have occasion "dry cleaning courts" for this exact purpose - I know we do here in Minneapolis. I would expect them to just pay for the shirt without a court action if they concede they left stains, though.

 

[Drako]

Many counties have occasion "dry cleaning courts" for this exact purpose - I know we do here in Minneapolis. I would expect them to just pay for the shirt without a court action if they concede they left stains, though.

LOL, yeah I would go to court over a $50 shirt

 

[EagleKeeper]

Many counties have occasion "dry cleaning courts" for this exact purpose - I know we do here in Minneapolis. I would expect them to just pay for the shirt without a court action if they concede they left stains, though.

Anyone with an Esquire behind his name carries a little more influence though

 

[JulesMaximus]

You could create a thread about it!

 

[glenn1]

The dry cleaner probably has language on a sign or your receipt that they're not liable for paying for any damages beyond the cost to clean the item. Your most reasonable option is to ask the owner/manager to comp you a reasonable amount of future cleaning costs in return for damaging your shirt, say the cost of the next load you drop off.

 

[Jodell88]

Sue for 65 million dollars.

 

[Mike Gayner]

Lawyer up.