Driver disapeared

[leighd8]

I have an Acer Aspier 1660, it has a Pioneer DVR-K13a

When I went to burn a CD todate the drive was gone and I got error messages. I looked on Acer's site and on Pioneers and cant find anything to help me out. Where can I get this drive, I dont think I have the cd's that came with my laptop.

Any suggestions?

Thanks

 

[leighd8]

no help?

 

[Smilin]

No device at all in device manager?

post the last page of your windows\setupapi.log file here.

 

[leighd8]

The device shows up.

Pioneer DVR k13a
with the yellow ! next to it.... driver issue

I found my Acer cd's however it wont read obviously since the drive isnt working.

I tried to restart and do a recovery but it wont boot from the CD???

I hope I dont have to RA this, 25 days left on the Wrnty. which is under the name of the person I bought it from on AT, and he isnt gettng back to me to help me RA this.

I will tell you the requested info when I get home and take a look later tonight.

Thanks

 

[montag451]

Cant you RMA it using his name? Just tell them you moved.

 

[BadThad]

Sure sounds like the drive is dead to me. The CDROM "driver" for XP just works, you don't need a special driver. I would try this:

1) Remove the drive and start Windows
2) Shutdown, put the drive back in, start windows and pray.

 

[Smilin]

Find the following registry key...
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

See if you have any upper or lower filter values. If you do, backup then delete them. Be sure the key above is exact before you do this. If not, abort. Reboot and see if it the drive works.

If not, check for the above filter keys again, delete the device from device manager and reboot. If it doesn't immediately sort itself out well enough to give you basic CDrom functionality, replace the drive.