Drive doesn't detect CD..

Stallion

Diamond Member
May 4, 2000
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Ok, so my kid got a new game. And I tried to load it onto my PC but when I loaded the CD into the drive it doesn't show the drive having anything in it. It has auto detect and I can see the little CD icon on the monitor spinning for a minute or so but it never starts up and the icon goes away. So I go into my computer and click on the CD drive and it says. "please insert CD", so it doesn't even recognize the CD as being in it. It does the same thing with both my CD drives..

But when I load a different CD it starts right up and shows it as being loaded in the drive when I go through my computer.

Any idea?
 

C1

Platinum Member
Feb 21, 2008
2,316
77
91
Try the CD in a different computer to determine if it can be read. If it can, you should exchange the CD game for a different duplicate (as games generally cant be copied). If the CD cant be read in the different computer then ask for your money back.
 

Stallion

Diamond Member
May 4, 2000
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I can get it loaded on my sons PC but when you try to launch the game it will hang while it's loading the opening shots.. so I tried it on mine to see if it would work on there as mine is a little faster with better hardware. Both PCs are more then the minimun requirements to run the game.
 

dfuze

Lifer
Feb 15, 2006
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71
Sometimes they rush games out before they are ready. Similar thing happened with Lego Star Wars, they had to release a patch before you could install a brand new game. After installing, check for a patch. Also, is the disc scratched in any way?
 

Stallion

Diamond Member
May 4, 2000
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The CD looks fine. It's a star wars game... Battlefront II. I went to the lucas site looking for patches but didn't have time to DL them. I'll give that a try I guess.

Still no idea why my other PC wont recognize the CD though?
 

dfuze

Lifer
Feb 15, 2006
11,953
0
71
Is it an old drive on the other PC?

Hmm, lucas arts... coincidence I wonder...
 

Stallion

Diamond Member
May 4, 2000
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76
I tried to load the game patch but it says it is up to date. It has started to work on the wifes PC now but it take more then 30 minutes for the game to load. I know that isn't right... Maybe I can try to install another CD player in my PC and see if that will work. Both my drives are at least 5 years old.
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
238
106
Have had the same experience. This Registry hack fixed it for me:

Go to Start > Run > regedit. Remove the Upperfilters and Lowerfilters values from this registry key:
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318}
Then reboot.

Important: Make a backup (export) before making any changes to the registry.
 

laserhawk64

Member
Sep 1, 2009
72
0
0
I've done that one, too... note that in all likelyhood, you'll have to reinstall any CD/DVD-burning software you might be using...
 

Stallion

Diamond Member
May 4, 2000
3,657
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So how much can I FU by playing in the registry? Because if something can go wrong, then I'm probably going to have it happen to me some how..
 

laserhawk64

Member
Sep 1, 2009
72
0
0
If you're playful instead of careful, you can completely hose your machine to the point of needing to reinstall the OS.

The key word, of course, is "careful". If you do this one tweak, and you /don't/ mess with /anything/ else, then you'll be OK. But if you go in there and randomly switch things around... well... hope you have good backups and a reinstall disk ;)

It's like a lot of dangerous things in life, respect it and be careful with it or it'll kick yer butt. In this case, more figuratively than literally.

All of that said, again, if you do the one single tweak and don't fool around with anything else, you'll be fine. Just don't noodle around without making [expletive] sure you know exactly what you're doing.
 

Stallion

Diamond Member
May 4, 2000
3,657
0
76
Now I would do this to the PC that the game is loaded onto right? Not the one with the CD drives that can't "see" the disk...
 

Stallion

Diamond Member
May 4, 2000
3,657
0
76
Well that makes it some what easier as there is really nothing on that one but games. Nothing to really lose..
 

Stallion

Diamond Member
May 4, 2000
3,657
0
76
Have had the same experience. This Registry hack fixed it for me:

Go to Start > Run > regedit. Remove the Upperfilters and Lowerfilters values from this registry key:
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318}
Then reboot.

Important: Make a backup (export) before making any changes to the registry.

Ok, I found the exact line but am not sure what to remove... Inside the file...{4D36E965-E325-11CE-BFC1-08002BE10318} there are 4 sub files....

0000
0001
0002
properties

One of these....

Or do I just delete this whole line.. {4D36E965-E325-11CE-BFC1-08002BE10318} I'm not sure what the lower and upper filters are..

thanks for the help..