The game sold for $10 + $3 for shipping. What should I do? Refund the money? Ask him to send me the game back? Who should pay for shipping? Just tell him to keep the game, because I don't want to play it anyways?
Drats! Sold game on Ebay, buyers says doesn't work.
- Thread starter TommyVercetti
- Start date
Ask him is it the CD that's non functional, or is it the game won't run on his system for compatibility reasons. If it's the latter I'd be inlined to say he's SOL, not your fault the game doesn't run on his system. If it's the CD itself you're responsible.
I wouldn't let him keep it. Make him send it back to you (on your dime) and test it before you refund his money.
I thought about that... But then what?
What do you do if you get the game and it seems to work fine?
If the game doesn't work, then you are out another ~$3.
But for $13, I'd just cut my losses and not even bother with the hassle.
If you sold me something that was defective, and then informed me that I had to pay the shipping to return it to you... The least you'd get is a bad eval.
If you don't want the game, offer him a $10 refund and have him keep it.
Its probably an issue with his PS2 since some are screwy with the blue disks...
Its probably an issue with his PS2 since some are screwy with the blue disks...
BrunoPuntzJones
Lifer
- Feb 24, 2001
- 14,513
- 4
- 81
All my software options state
"No returns"
Software is too much of a gamble to screw with like that. You learned lesson grasshopper.
"No returns"
Software is too much of a gamble to screw with like that. You learned lesson grasshopper.
but this person probably wanted to replace their broken game, so they bought his working copy and will send back the broken copy, so they get a replacement for free.
tommyv: don't refund the money
let me modify that: only if you tested the game before sending it and it worked fine, then don't refund.
Next time put a disclaimer that buyer is responsible for return shipping on any products (or something along those lines). Then mark your product in a way that you know it's yours.
OR
as said above, put a 'no returns/refunds sold AS-IS' line in there.
I'd ask the buyer to return it and go from there, decide what to do based on his/her response.
I do both, depending on the item.
Everytime someone has returned something to me, I find out that it's either A) working but they didn't read the manual, or B) not working but they've switched the items.
Recently had to get my S400 from Dell replaced, as it arrived DOA. They sent me a replacement first, along with pre-paid packaging to send the old one back.
Back to the topic at hand, though... If I buy something, I expect it to be working. If it is not working, then the seller did not hold up his end of the bargain, and it is HIS responsibility to make it 100% right.
I just had to refund someone for something I sold on ebay for over $70. I sent him back the entire purchase price, and added $4.00 extra to cover him shipping it back to me.
In short, I did what I had to do... Made the deal right again.
Again, ask him if he has problems with blue disks. A lot of PS2 have issues, sometimes the disks slip and stuff or the eye is dusty...
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