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Don't get Verizon DSL.
- Thread starter CTho9305
- Start date
MaxDepth
Diamond Member
I am peeved with them because although they have lowered my rate, I cannot get the higher bandwidth because of me being stuck on an ATM.
However, I just noticed that my being routed through another DNS, this one much closer to home. I don't think I am on the ATM anymore but they tell me I still am.
And btw, they lowered my DSL bill by $10 but have raised my phone service by$8. Some deal!
However, I just noticed that my being routed through another DNS, this one much closer to home. I don't think I am on the ATM anymore but they tell me I still am.
And btw, they lowered my DSL bill by $10 but have raised my phone service by$8. Some deal!
Ping statistics for 216.239.53.100:
Packets: Sent = 93, Received = 76, Lost = 17 (18% loss),
Approximate round trip times in milli-seconds:
Minimum = 1862ms, Maximum = 2354ms, Average = 2128ms
Tracing route to www.anandtech.com [168.143.107.162]
over a maximum of 30 hops:
1 * * 2139 ms 10.6.1.1
2 * * * Request timed out.
3 * 2127 ms 2079 ms so-0-0-0-0.CORE-RTR2.PITT2.verizon-gni.net [130.
81.8.154]
4 * 2131 ms 2102 ms so-1-0-0-0.BB-RTR1.PHIL.verizon-gni.net [130.81.
9.21]
5 * * * Request timed out.
Packets: Sent = 93, Received = 76, Lost = 17 (18% loss),
Approximate round trip times in milli-seconds:
Minimum = 1862ms, Maximum = 2354ms, Average = 2128ms
Tracing route to www.anandtech.com [168.143.107.162]
over a maximum of 30 hops:
1 * * 2139 ms 10.6.1.1
2 * * * Request timed out.
3 * 2127 ms 2079 ms so-0-0-0-0.CORE-RTR2.PITT2.verizon-gni.net [130.
81.8.154]
4 * 2131 ms 2102 ms so-1-0-0-0.BB-RTR1.PHIL.verizon-gni.net [130.81.
9.21]
5 * * * Request timed out.
Like I said in other threads, the DSL itself is great with very little downtime.
However, should you want to upgrade your service, or if you require any sort of support, you will have to deal with some jackass from the ghetto who probably doesn't even OWN a computer, can barely read their training manual, and has the reasoning capability of a Down's syndrome child after a full frontal lobotomy.
Right now, I think Verizon employees are one notch ABOVE spammers on my hate list.
However, should you want to upgrade your service, or if you require any sort of support, you will have to deal with some jackass from the ghetto who probably doesn't even OWN a computer, can barely read their training manual, and has the reasoning capability of a Down's syndrome child after a full frontal lobotomy.
Right now, I think Verizon employees are one notch ABOVE spammers on my hate list.
Try dealing with adelphia (both powerlink and business side). I had to tell the rep yesterday to check his queue to see if it just jumped in the time I was on the phone talking to him trying to tell him there was an issue with one of their routers. "oh yeah, it did... Wait now I can't get anything on my computer. Maybe there is something wrong". Ten hours later I get a call from a tech saying that the internet will be up in either a 1/2 hour or 4 hours, there was an issue with a router. And that was the business side! I won't even go into the powerlink side.
It worked fine until about yesterday... the my pings started going to 2000 and staying around there. Occasionally they'd return to normal... generally when I was on the phone with support.
Reply from 216.239.53.100: bytes=32 time=117ms TTL=49
Reply from 216.239.53.100: bytes=32 time=108ms TTL=49
Reply from 216.239.53.100: bytes=32 time=114ms TTL=49
Reply from 216.239.53.100: bytes=32 time=125ms TTL=49
That's slower than it shoudl be, but I can deal with it. 2000 is not acceptable. The techs are too incompetent to understand that the slowdown is at the FIRST HOP... not the kind of thing you would expect from a power outage 6 hours away, or a bunch of RPC worms.
edit:
Reply from 216.239.53.100: bytes=32 time=2191ms TTL=49
Reply from 216.239.53.100: bytes=32 time=2308ms TTL=49
Reply from 216.239.53.100: bytes=32 time=2237ms TTL=49
and we're back 🙁
Reply from 216.239.53.100: bytes=32 time=117ms TTL=49
Reply from 216.239.53.100: bytes=32 time=108ms TTL=49
Reply from 216.239.53.100: bytes=32 time=114ms TTL=49
Reply from 216.239.53.100: bytes=32 time=125ms TTL=49
That's slower than it shoudl be, but I can deal with it. 2000 is not acceptable. The techs are too incompetent to understand that the slowdown is at the FIRST HOP... not the kind of thing you would expect from a power outage 6 hours away, or a bunch of RPC worms.
edit:
Reply from 216.239.53.100: bytes=32 time=2191ms TTL=49
Reply from 216.239.53.100: bytes=32 time=2308ms TTL=49
Reply from 216.239.53.100: bytes=32 time=2237ms TTL=49
and we're back 🙁
minendo
Elite Member
Agreed. I was a happy subscriber for two years until I had to move. They f'ed up my new order and told me it would be 3-4 additional weeks on top of the two I had already waited for installation. I said screw it and went with cable. Of course Verizon DSL can not compete speedwise or pricewise with my current cable setup. I am only paying $19.95 for cable internet and average 3.0mbps down with a 128kbps up cap.
dmcowen674
No Lifer
Have you ever tried a different DSL Modem?
Have you eliminated all but one DSL Microfilter in the house?
Angrymarshmello
Lifer
It works graet for me
Here is a recommendation to the newbs that wants to order DSL from Verizon.
Call up Earthlink and order from them instead. I believe they are resellers for Verizon and other DSL providers.
They'll get the guys out quicker than Verizon can themselves.
Earthlink Customer service is way more competent than Verizon, and they'll take care of problems quickly.
Call up Earthlink and order from them instead. I believe they are resellers for Verizon and other DSL providers.
They'll get the guys out quicker than Verizon can themselves.
Earthlink Customer service is way more competent than Verizon, and they'll take care of problems quickly.
bandana163
Diamond Member
I certainly won't get Verizon, but I feel curious: how fast is your line?
Scroll up.
edit:
See, now if all of Verizon's network was slow (that is a traceroute from CMU), I would give them another day before whining. But, no. Incoming traceroute is only slow at the last hop, outgoing it slow at the first. They need to stop blaming it on the whole "the northeast US is currently experiencing slowdowns".
The fact that it is intermittent makes it EXTREMELY difficult to reproduce when talking to support.
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