Doh! Damn dell!!

aphex

Moderator<br>All Things Apple
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Jul 19, 2001
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Welcome to Dell chat. Please wait for an available agent to attend to you. This could take a few minutes.

{Josh HXXXXXXX 9:15:24 AM} [(XXX) XXX-XXXX] I was just curious as to why my order is slated to ship on August 1 2003, when i placed my order last night (July 29) online and both items were listed as Same Day availability (and still are according to the website).

The session has been accepted.

{Pamela 9:17:21 AM} For further assistance with on line issues, please contact on line support at 1-800-917-3355 at extension 43784.



Sends me right into the same damn automated system i was stuck in before, should i just call a sales rep for help?
 

chin311

Diamond Member
Feb 27, 2003
4,306
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bahaha, ive had fun messing with dell and gateway reps thru their little chat systems...ahhh good times.
 

Derango

Diamond Member
Jan 1, 2002
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You don't buy from dell if you want it shipped to you quickly. They tend to take their time with stuff.
 

dabuddha

Lifer
Apr 10, 2000
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Originally posted by: aphex
Welcome to Dell chat. Please wait for an available agent to attend to you. This could take a few minutes.

{Josh HXXXXXXX 9:15:24 AM} [(XXX) XXX-XXXX] I was just curious as to why my order is slated to ship on August 1 2003, when i placed my order last night (July 29) online and both items were listed as Same Day availability (and still are according to the website).

The session has been accepted.

{Pamela 9:17:21 AM} For further assistance with on line issues, please contact on line support at 1-800-917-3355 at extension 43784.



Sends me right into the same damn automated system i was stuck in before, should i just call a sales rep for help?

Call the sales rep.
 

aphex

Moderator<br>All Things Apple
Moderator
Jul 19, 2001
38,572
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Originally posted by: Anubis
its 3 days it has to be packed and stuff. calm down

Im moving in a week and was told it would ship the same/next day. This wont work if its going out on friday.
 

TJN23

Golden Member
May 4, 2002
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yeah man shipping is half the battle, they take their time with stuff if its listed 3 weeks + , if it's same day, it should be same damn day
 

Ynog

Golden Member
Oct 9, 2002
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Same day availability doesn't mean that its shipped that day. They usually want 24 hours to charge a credit card.
Not to mention if you are not paying for the expensive shipping, its usually 2 days packed and out.
 

dmurray14

Golden Member
Feb 21, 2003
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wow, i'm surprised. when I ordered from dell, they built, packed, and shipped the system all on the day I ordered it.
 

aphex

Moderator<br>All Things Apple
Moderator
Jul 19, 2001
38,572
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Guess calling a sales rep helped, she said it would ship out today :)