Does Warrantys usually cover broken hinges on Laptops?

[Edgewardb]

*TOPIC*

 

[imported_Imp]

It might. However, the classic warranty fineprint usually has a "does not cover physical damage or damage from wear and tear". I'd still give it a shot and try to sweet talk a repair though.

 

[AgaBoogaBoo]

Originally posted by: Imp
It might. However, the classic warranty fineprint usually has a "does not cover physical damage or damage from wear and tear". I'd still give it a shot and try to sweet talk a repair though.

If you do try talking them into it, be kind and your chances of getting an exception made will go up.

 

[QueBert]

I just got a job with Sony repairing laptops, 95% of the time when it's broken they say "user damage" and it's not fixed. Not sure how other companies are buy Sony sucks

 

[RichieZ]

it did the one time I sent a laptop in for that, it was years ago though when dell actually had good service, old P2 Latitude

 

[ethebubbeth]

It was covered on my eMachines 6810, but that could have been since it was a known issue with that entire line made by the OEM.

 

[sdifox]

Acer covered my sister in law's cracked hinge. Your mileage will vary.

 

[DigitalCancer]

I do some tech support for Everex (never heard of'em? Neither have I, lol.) and their policy is that they'll send out hinge covers even if its out of warranty. I thought it was pretty nice of'em. Although i couldn't recommend some of their laptops. =/ But hey, they're made cheap so they can be had for cheap. Noble, but not quality.

 

[DeviousTrap]

I sent in an Acer laptop with a damaged hinge and they initially denied it as a user damage, but after talking to a see people I eventually got it fixed under warranty. It's worth a shot depending on who made it.

 

[MmmSkyscraper]

Does warrantys usually fail English?