Does this HDDScan indicate that I have a faulty drive?

[TJCS]

I am new to HDDScan and I would like to know if my results is an indication of a failing/faulty drive.

My 7-month old Fantom external hard drive randomly started making some strange sounds this week and I used HDDScan to check the drive and found 42 bad blocks. The tests now seems to be stuck at 98% for almost 2hrs, and here is a screen shot of the results:

What would be the next best thing to do?

1. RMA the drive (I think there is a 1-year warranty from Fantom)
2. Try ScanDisk or other recovery tools to hide the bad blocks? Any Recommendations for such tools?
3. Other thoughts?

 

[TJCS]

The HDD seems to be non-responsive after being stuck at 98% for 5-hours

 

[Dahak]

personally, if i find 1 bad block i suggest to replace the drive, if there is more than 5 I definitely replace the drive.

 

[TJCS]

I ran the test again today using verified and showed 44 bad blocks; I will go ahead and RMA the drive under the warranty.

A side question about HDDScan: What is the difference between the verify and read/write tests?

 

[Russwinters]

Good call, indeed this drive is toast, or will be toast pretty soon.

 

[TJCS]

To my surprise, Fantom's RMA service is pretty quick and painless (replacement arrived in about 7 working days). Only downside is they sent me a slower replacement drive (Hitachi 7K100.B > WD10EAVS) .

Here is a shot of my HDDScan:

Does anyone know the acceptable range in the number of green and orange blocks in HDDScan? I tried to google it, but didn't find anything.

 

[n7]

Orange isn't ideal, but when in Windows, funny things can happen.

I wouldn't be worried about it.

MHDD is basically the bootable version; i consider it more reliable as there's nothing to interfere with testing.

But i don't think it'll run w/ an external, & it doesn't like a lot of newer SATA controllers sadly.

 

[TJCS]

That will be a challenge for me because there is a warranty void sticker right where I need to disassemble my drive. Is there something I can do to make sure I don't write data over that orange block? MS ScanDisk?

 

[n7]

That will be a challenge for me because there is a warranty void sticker right where I need to disassemble my drive. Is there something I can do to make sure I don't write data over that orange block? MS ScanDisk?

No need to worry about it.

It's not a bad block, it just took a bit more time to access it is all.

If Speedfan/CrystalDiskInfo show your SMART values, you can keep an eye on in thru them.
The "View Detailed Info" option on Speedfan takes you to a webpage w/ more info.
CrystalDiskInfo will tell you if it find anything off, though granted, it's not always right, particularly for Seagate drives.

 

[TJCS]

Thanks n7, I will take a note of the methods you mentioned above. I Haven't heard of CrystalDiskInfo before, I will check it out. Thanks again.