Does Newegg replace failed OEM drives with a new one or a refurb?

[Ken90630]

So I'm thinking of getting a new HD from Newegg. They obviously sell retail drives and OEMs (just the bare drive).

I once had to return a failed retail Seagate drive (less than a year old), and Seagate replaced it with a refurb (which promptly died within a month :| ). So let's say I buy an OEM drive from Newegg and it dies some point down the road while it's still under warranty. The mfgr won't warranty it 'cuz I bought it OEM, which means I'll have to go thru Newegg for a replacement. Have any of you guys/gals had experience returning a failed OEM HD to Newegg, and if so, do they send you a new one or a refurb? Just wondering.

 

[NesuD]

The mfgr won't warranty it 'cuz I bought it OEM, which means I'll have to go thru Newegg for a replacement.

That isn't necessarily true. In fact I would say that is highly unlikely. I have bought well over a hundred "OEM" drives from Newegg over the years and all of them had a manufacturers warranty confirmed at the manufacturers website. While there is the rare case of an OEM drive from newegg not having a manufacturers warranty it is just that RARE! That being said if you were to get a OEM drive from Newegg and the manufacturer refused to honor the warranty then Newegg I'm sure would honor it and since they aren't in the Hard drive manufacturing or refurbishing business I think it would be a pretty safe bet they would replace it with new.

 

[Ken90630]

Ah, okay. I just figured that the mfgr would want me to go thru Newegg with an OEM drive. Thanks for the feedback.

 

[Keitero]

Newegg OEMs have warranty through the manufacture from my experience and from what newegg states on their website.

 

[Syntax Error]

Yep, it's a common misconception that OEM drives are unwarranted, unless your retailer was shady enough to use invalidated drives, such as those pulled out of external hard drives and such and sold them as internal drives, often in my experience, these drives are not eligible for warranty.