If you can play through the bugs, they have made some good games.
But looking at, Sims..... Im sorry but that just happens to be awful. I dont understand for 1 second why people love that game so much. Its ok but nothing spectacular or addictive. I played it around my mates for a while and it got boring quite fast.
Burnout3.... never played it, if it isnt out for the PC then quite frankly im not buying it. I find even racing games far better on a PC.
EA's support for games isnt the greatest. It took me a week to get a fix for C&C Renegade. Part of my Kyro II's drivers were clashing with something in Renegade. Renegade ranks as my best Multiplayer FPS experience with Red Faction and Quake2 coming very close.
Had a problem or 2 with Generals which took a while to sort out. Was worth trying to get it work but I shouldnt have to fight through it all.
Royaldank.... are you some kind of manager or director? If so, your job safety must be next to zero. Id hate to meet you in customer service. You've been provided goods, the goods arent up to scratch and the company turns around to to you and says it wont fix it, you'd complain and probably go berserk if they continue to refuse. Possibly even sue if it got out of hand. If you practiced what you preached as a manager, you'd have been out on your ear faster then Road Runner. Sooner or later, it will catch up on EA.
When I buy a game, I dont expect it to be perfect but quite frankly I expect to be able to install it. It took me a week before I could play Renegade on my PC, it took EA that long to put a message on its support FAQ about it. I had problems with Generals as well. Cant recall it specifically but I had difficulties.
EA do owe it to customers to release patches. Id complain if I had a fly in my soup. Its a bug. Im owed a new bowl of soup. If plenty of people are having problems with their game then they deserve a fix unless the game is of an age/popularity to be considered obsolete so to speak.
To be quite honest, i think it would be funny if everyone boycotted the games of EA's which are buggy.