Does anyone have experience with Western Digital RMA's?

[Gmas]

Does anyone with WD RMA experience know if you need the original reciept to complete the RMA process?

Thanks in advance for any info.

G

 

[Technonut]

I did not need a reciept. I was only asked for the serial# and error code.

 

[IamDavid]

I needed nothing a couple months ago. I wasn't even the original owner of the drive. I bought it from a guy here on the boards, it died 1 week later. I sent it in and a new one arrived in less then 2 weeks...

 

[RaiderJ]

Originally posted by: IamDavid
I needed nothing a couple months ago. I wasn't even the original owner of the drive. I bought it from a guy here on the boards, it died 1 week later. I sent it in and a new one arrived in less then 2 weeks...

Same thing for me. I RMA'ed a drive that I was given by a friend. Pretty good RMA service IMHO.

 

[Gmas]

Thanks for the replies.

 

[Hanzou]

just wondering, what happened to the drive so that you are going to RMA it?

 

[vaporize]

i see alot of ppl using the term RMA. what does it mean? I tried searching the web but have trouble finding out the exact meaning.

 

[Gmas]

Originally posted by: Hanzou
just wondering, what happened to the drive so that you are going to RMA it?

Nothing has gone wrong with the drive. I'm in the process of selling it, with 2+ years of warranty left, and the buyer is concerned about the RMA process if it were to die on him.

 

[Gmas]

Originally posted by: vaporize
i see alot of ppl using the term RMA. what does it mean? I tried searching the web but have trouble finding out the exact meaning.

RMA = returned merchandise authorization.

 

[seawolf21]

How long does an advance RMA take? I just submitted one today.