Does anyone have any Hard Proof That Abit has the highest RMA rate and the RMA rate of other mobos so i can see.

[WyteWatt]

I am curious if anyone has any. I want to read it and look at it too see. Very interested in any information you can give me.
Not saying anyone is wrong or right just want to read about the information yall have.

Thanks

 

[Trader05]

No rma's here! I've had my Abit bx6-r2 for bout 2 years now..still working like a pro

 

[WyteWatt]

Trader05 i have a abit mobo too a abit kt7a raid and my first abit mobo and so far so good. No problems at all and been having it for 3 months + so i am wondering about the information on the highest rma as abit. i want to read the information and see it because i am interested in it.

 

[zippy]

I dunno about hard proof personally (ask Red Dawn and/or Russ), but I have seen over the past few years here and at the former agn forums that the amount of Abit boards with issues that need RMAing are far higher than any other.

Here's my experience with abit:

I was building a computer and i got all the parts, put it together and it DOESN'T WORK! So then 2 weeks later my sister's boyfriend is coming up to visit with her. He's a computer consultant and he checked it out...nothing wrong- DOA mobo! So i have to RMA it to abit. Well, I have to PAY to have them repair a their damn mistake ($25) and for shipping to them AND back! So i send it...a MONTH later i get a new board back! WTF?! Never again will i touch Abit...

 

[WyteWatt]

zippy it wasnt fixed when you had the abit mobo returned?
what abit mobo was it btw?
thanks
i got the abit kt7a raid mobo
interested in your problem and all others

 

[myforum]

I've had BH6, BX6, BE6-II, VP6 and SH6 and have never had a problem. As far as i'm concerned Abit ranks very high in the quaility MoBo area and a OCing momma.
I had a friend's BH6 screw-up one time but it was his fault doing a screwed up BIOS flash......LOL.

I'll bet you will not find any offical report showing anything along those lines anyway.

CU8er

 

[WyteWatt]

myforum wow thats a lot of mobos hehe.
Are those all intel mobos?
i got abit kt7a raid so i got a amd mobo
but i dont think it matters mostly

 

[zippy]

myforum's friend only used 5 motherboards- looks like he got lucky. I mean, the RMA rates aren't 50% or anything, but they are way too high. Like 3-8% I would imagine- which is sickeningly high- basically it means their QC dept is a rat on a wheel.

BTW, yes, it was fixed when I got it back- but why the hell did I have to pay for them to fix a motherboard that they shipped out broken!? Why should I have to pay for the shipping to and from when it was their damn fault?! Why should i have to wait a WHOLE damn month!? Utter bullsh!t. I still get mad thinking about it. :| I'm not alone here either.

 

[MortaniuS]

RMA numbers arent gonna show much. They will show abit with a high rma number no doubt. But that jsut because most boards like asus are going in retail computers, and the chance for a user to screw it up are very small. As with abit, mostly overclockers and tweakers are buying these, and these kind of people sh*t through boards like crazy, give abit a high rma %. The best number is the one you make with your own experience.

 

[garebo]

I can tell you that I am a novice. I bought an Abit VT6X4, read the great instruction book, put it together, and it has worked fine for years.

 

[WyteWatt]

garebo cool i got my first abit mobo its a abit kt7a raid. I read the mobo manaul too of my abit mobo and i love my mobo. Its been stable , fast , and running real well. No problems at all. It booted up the first time and is on win2k pro.
So far like abit and may soon next try asus to see how i like them or go with another abit. Like the new DDR ram abit. But i may try lots of mobo brands just to see which ones i like myself and stuff if i can do that.
But BTW is that Abit mobo you got for intel processors ?

 

[WyteWatt]

zippy i am glad u got it fixed but i agree with you of why you had to pay all that money just to get it fixed and shipped when it was post to be running fine when you brought it. And waiting a month to get it back is too long for sure. That is not fair or good i dont think. I would for sure complain and not like that. So you have a good reason to say what u do.
But have you ever tried any other abit mobo after that one?
and has the one you got fixed gave you anymore problems?

thanks

 

[zzzz]

I have used so far 5 abit socket-A board( kt7-raid, kt7a and kt7a-raid) and all of them are very good.

 

[Mark0999]

I have one Asus RMA --- and zero for Abit, MSI, Soyo, Elite, and AOpen.

 

[yazz]

i really doubt some of you go through hundreds of motherboards in a matter of 2 to 3 months. from my experience i find that ASUS and ABIT boards have a return of about %20. this is just totally unacceptable.... we stopped carrying these boards and switched to MSI and CHAINTECH. we have had no returns on any MSI to date and we have only returned 3 boards back to CHAINTECH in over a year and a half.... With small profit margins one has to do a lot of research and testing to find a motherboard manfacturer you want to put faith in.

 

[NesuD]

Someone find jonnyguru he can give you definitive numbers based on all the motherboards his company sells which is a lot of them. I can't say how it is now but at one time when the bxboards were the hot boards I beleive he indicated nearly a 10 percent rma rate on on abit boards that his company was selling vs something like 1-2% for any of the other brands they were carrying. That coincidentally is when Abit instituted their 25 dollar rma fee. seems like since their quality was crap they decided to shift the expense over to the reseller or the enduser. That is when i decided to never use an abit board again. If a company has so little confidence in their product that they don't fully warranty for at least a year than how can i feel confident in it. Yea Yea i know it has a 1 year warranty but is that really a warranty if you have to pay 25 bucks plus shipping to use it. I say not really.

 

[garebo]

reply to imtim83-can you use an intel cpu.

Yes, I am running a 733 coppermine cpu and I know a guy running a 933 on that board!! He may be higher now, haven't talked to him for a while!

 

[WyteWatt]

garebo ok cause right now i am went amd processors.
never really been with intel processors with building a computer yet.

 

[chuckieland]

have you guys heard of minimicro?
one of the abit exclusive wholesaler
my friend work in there say that abit return rate are like 20% for Them

 

[ArchAngel777]

My company builds a lot of systems too.... and to the guy that said MSI has never sent them a bad board.. that is either complete BS, or you dont know the difference between a good board and a bad one. Unless your comany builds what 2 systems a year? Perhaps yourself?

Anyways I don't wanna flame. I just get worked up when people pull these % out of their a$$.

Abit motherboards are going to overclockers and tweakers, rarely in OEM or basic retail built systems. The reason the RMA rate is higher is due to the fact that we have "wanna-be" computer techs that think they know how to tweak correctly.... which they don't. So they presume the board is bad and wan't an RMA.


I aint here to defend Abit, or any motherboard manufacturer, but seriously people, stop pulling % out of your A$$.


Intel motherboards are MADE really really really well, yet we still have RMAs on them.... Because no motherboard company produces perfect mobos off the line at all times. Do we deal with the RMAs? Hell no we send them to the Distributer and it becomes their problem. Not ours.


Even if Abit has a 1% higher RMA rate, who cares? what are the chances YOU will get that board? and even so, if you buy through a distributer (which you all do) then you will know right away if it works or not.. and then go back to your distributer if it does not work and get a new board. LET THEM TAKE CARE OF THE RMA.

People are making such a big deal over an RMA like THEY are the ones doing it... well let me tell you if you are making out an RMA on a product you just got from the distributer, you are either A. Stupid or B. Buying from a poor company.. in which case you are still stupid for not checking out their policies.

PS. I know motherboards FAIL 30 days AFTER you get them in this case you WILL have to get your OWN RMA unless you happened to have a deal with the distributer. But generally if the motherboard works out of the Box, it will work for a good long time.

Most RMAs are on first bootup with a motherboard FYI.



This should only offend stupid people.... so if you flame me I know who you are.

END OF DISCUSION.

 

[zzzz]

<< when Abit instituted their 25 dollar rma fee >>


AFAIK, there is no fee if you can show proof of purchase. (to show that mobo is still under warranty). And even if you don't have the receipt, you can call Donna at their office to get free RMA. I will post the number later.

 

[LXi]

Only a stupid person would make a post that clearly defends Abit and say he does not. You dont got the guts to call my name now do you? ArchAsshole777?

 

[yazz]

chuckieland....
minimicro is one of my main vendors that i deal with everyday during the week.... minimicro has said the same thing to me as well when we started to question the ABIT. you know that even the ABIT kt7A and KT7 both with RAID were recalled this past spring. not many people know about that but when your RMAs go through the roof then something is wrong. Local resellers eat the cost. the sad thing is that the people we sell some of these high end overclocker motherboards to actually mess up flashing the board, flexing the board or shorting out the board by mounting the motherboard straight to the case with no spacers. we can usually fix problems that are user errors. but when one gets a Motherboard and it post but you cannot get into the bios because of a bad PS/2 controller or something is wrong with the basic electronics of the MB but it can still boot but you get enough random errors that you cannot sell the system it gets you mad cause that is money you have to wait on.
ArchAngel777, when i have to send 4 or 5 Motherboards back (lets say) to my vendor i call it a RMA. Hell no do we send stuff back straight to the manufacturer (if we cant help it). what are your vendor/distributers policies? how long do you have to send it back? You may have higher margins than us if you dont mind paying shipping on return products. does your vendor pay for shipping charges if something comes DOA or fails within a certain number of days? if so then message me your vendor/distributers name and phone number cause i am sincerely interested in what kinda problems you have as well. People and businesses like us are kinda like the front lines in solving hardware and software problems because of the sheer number of crazy and weird custom systems that are built.
i am telling the truth about how many system boards we actually returned. Concerning ABIT and ASUS, out of every ten boards we return at least 2 back the vendor and that is no lie. Maybe i just have bad luck on ASUS and ABIT boards, but when these boards do run they run very well. A number of my friends have no problems at all. Maybe MSI is just good luck for me.... i really dont know why it worked out like that for us?

 

[ArchAngel777]

<<<<Only a stupid person would make a post that clearly defends Abit and say he does not. You dont got the guts to call my name now do you? ArchAsshole777? >>>>

Your name is Lexxy? Hmmm interesting.


You should have your mom and pop wash your mouth out with soap.




As for the other guy, we now go through Equis for our supplier, they are good, but cost a bit more.

Supercom used to be our old supplier, they had cheap prices but their policies were awefull

 

[LXi]

You should go find a cliff and jump off. Are you man enough to have an educated argument with me? Guess not, 'cause look, you cant get your mouth clean, even with your parent's help.