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Does anyone have a customer service number for Bally's?

I

imported_Tomato

Diamond Member
The sh!theads who work there won't help me out.

I cancelled a membership back in JULY 2004... and today, my account was debited $300... payments from the month of July-December (current). I don't know whey they kept billing me, as I called and cancelled my membership six fvcking months ago.

This is outright ROBBERY, and I'm furious... BALLY'S SUCKS.
 
Originally posted by: Pacfanweb
If they're like Golds Gym, you have to actually give written notice to cancel.
Click to expand...

I was told I could cancel by phone, and I called to cancel and they said it would be taken care of. They gave me a confirmation number, but since it was six months ago I don't have that anymore.

I guess all I can do at this point is call the bank to contest the charge? Ugh, now I'm in the red...
 
Update... good news, after being on hold for 1.5 hours, someone finally picked up. I explained the situation, they looked in their records and apologized for their mistake, and will be sending a refund via check for $300. Should take a couple weeks, but it's def. better than nothing.

Make sure your memberships really stop charging you after they cancel them!
 
They should be paying any fees your bank charges you for putting you in the red. They should be able to refund the money electronically TODAY.
 
I don't know how debit cards work. Does your bank charge you fees if you have a negative balance? Maybe you can dispute it or have Ballys pay the difference.
 
Originally posted by: Bryophyte
They should be paying any fees your bank charges you for putting you in the red. They should be able to refund the money electronically TODAY.
Click to expand...

Hmm, they just said they'd issue a check and that it would arrive in 2-3 weeks. I had to correct several numbers on my address though, if I hadn't triple-checked the apartment number, street address, and zip code with them they would have sent it to a completely different addy!

Not sure if the bank charged me any penalty fees, hopefully they didn't... rushed to the bank to put in a complaint yesterday and came outside to see the car getting towed... $100 for them to release it, ugh. 🙁
 
Actually Bally's is facing a class action lawsuit regarding overcharges on membership fees and near impossible membership cancellations. Good luck.
 
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