Also posted in software forum:
I have a client who is having problems loading Secureway Personal COmmunications AS/400 version 4.3.1 on a new set of systems. They are all 1.3 Ghz Intel Monterrey systems with 256 Meg of memory running Win 98se. When she tries to install the software from the cd, she gets a JCE error, if she tries to install over the network, she gets missing dll file errors. She checked with IBM and said they were almost no help. So far, we have tried fdisking, formatting, and reloading the OS by hand (it had had an image on it, we thought at first the problem might lie there), and of course messing around with the java controls on the advanced tab of the Internet Properties window. None of it has helped. She has several older systems running 95 and 98 that install and run the software fine, but for some reason these new ones won't. Any ideas? (Loading a different OS is not an option at this point, but if you seriously think it would help, let me know.)
/edit for clarification
I have a client who is having problems loading Secureway Personal COmmunications AS/400 version 4.3.1 on a new set of systems. They are all 1.3 Ghz Intel Monterrey systems with 256 Meg of memory running Win 98se. When she tries to install the software from the cd, she gets a JCE error, if she tries to install over the network, she gets missing dll file errors. She checked with IBM and said they were almost no help. So far, we have tried fdisking, formatting, and reloading the OS by hand (it had had an image on it, we thought at first the problem might lie there), and of course messing around with the java controls on the advanced tab of the Internet Properties window. None of it has helped. She has several older systems running 95 and 98 that install and run the software fine, but for some reason these new ones won't. Any ideas? (Loading a different OS is not an option at this point, but if you seriously think it would help, let me know.)
/edit for clarification