Does a LCD dead/stuck pixel policy affect your buying decision?

[Elixer]

Just curious, I was looking at getting a new monitor, and the policy for dead/stuck pixels can be really crappy from some places. The egg looks like they have a pretty crappy policy for this. Dell looks to be the best.

What are some other places you guys get your monitors from?

 

[novasatori]

yep

costco

 

[bryanW1995]

newegg's policy sucks, but I've bought 5 or 6 monitors there and never once had a problem.

 

[v8envy]

Absolutely. I would never buy an LCD monitor (and by extension, laptop) online simply because of the dead/live/uneven backlight potential. Wound up paying a bit more for both my acer 22" and dell 24" locally, but well worth it. The acer was as perfect as a TN panel gets, but I went through 3 Dells before I got one I was willing to settle for (one had perfect uniformity, but a live pixel. one had absolutely awful backlight bleeding in a few areas. the third had ok backlight bleeding, ok uniformity and no dead pixels).

 

[DaveSimmons]

Yes, it makes me think twice about buying any monitor from newegg, even though I buy most other parts there.

 

[Mem]

I always pay for the pixel check fee (which is not much) when I order a LCD monitor online,worth the price for hassle and peace of mind,too bad only a few companies online offer that service.

 

[qliveur]

Originally posted by: DaveSimmons
Yes, it makes me think twice about buying any monitor from newegg, even though I buy most other parts there.

Same here. It's always bothered me that an otherwise terrific company like Newegg has such a crappy policy regarding LCDs. I don't like the idea of purchases involving several hundred dollars being reduced to a crapshoot.

 

[Puffnstuff]

The manufacturers policy is the bottom line for me. If they won't stand behind their product I don't need it. Vendor policy is often a reflection of that.

 

[Zensal]

Yes. I buy Dell Ultrasharps.

 

[JBT]

Dell or Costco. Newegg doesn't get any of my money for monitors.

 

[nitromullet]

I won't buy an LCD without a no questions asked return policy for at least 15 days, period. There are way too many variables/quality issues with LCDs these days to not have some sort of safely net.

 

[alcoholbob]

The store overhead is acceptable IMO as with online purchases you'll find yourself paying $$ for return shipping plus the next shipment is not guaranteed to work.

Some etailers even pay for return shipping like Tech4Less.

 

[Damn Dirty Ape]

Originally posted by: novasatori
yep

costco

Sams, costco, or best buy on sale. damn right. I'll buy locally if I can.