Do you use Directory Assistance on your cell phone?

sixone

Lifer
May 3, 2004
25,030
5
61
I have a friend who works in a call center, handling Directory Assistance calls. I sat in for a few hours, listening to calls, and OMG - I'm stunned.

You'd be shocked at how many people call, wanting help finding a number for a business THEY DON'T EVEN KNOW THE NAME OF. If you want the Psychic Hotline, don't dial *411, k?

Or they know the name, but spell it wrong. They'll never admit they don't know how to spell it, but they'll ask the poor working schmuck on the phone to look at eight different spellings.

Or eight different cities, because they "just know it's there, somewhere."

This may be the technological age, but you'd think this was rocket surgery. :confused:
 

sixone

Lifer
May 3, 2004
25,030
5
61
Originally posted by: mayonnaise
Doesn't one call cost like a $1?

Funny you should ask...my friend said some phone plans charge $5 per call. :shocked:

I know mine charges $1.50.
 

mayonnaise

Senior member
Apr 2, 2006
391
0
0
$5 is insane for a directory call. I bet you could get some quality service from a 900 number for $5 :p

I only used directory service once in the past 10 years, only because I was under the assumption that I had a certain number of calls included in my plan. I guess I misread or something, got charged a couple of bucks and never dialed it again.
 

sixone

Lifer
May 3, 2004
25,030
5
61
I guess it's worth $5 if you're calling for a high-class escort.

I don't know about high class, but people do call and ask for escort services in their area. :Q

 

Raduque

Lifer
Aug 22, 2004
13,140
138
106
411 from a cell phone is expensive. It's 1.49/call with VZW - I've seen people who have 30-40 411 Connect calls per month, and then call in wondering why they have $45-60 extra on their bill this month!
 

Syrch

Diamond Member
May 21, 2004
3,382
2
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as i agree with OP on people needing to know where stuff is i will say this. Compusa that is located in Plantation FL comes up on the directory assistance as fort lauderdale and sunrise but NOT plantation. I used to work at this compusa so i know this well. Saying that they don't know what city is in i can understand being at times its listed under the wrong city.
 

QurazyQuisp

Platinum Member
Feb 5, 2003
2,554
0
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Originally posted by: Slick5150
1-800-GOOG-411 <--- Google's most excellent free directory assistance.

I use this as well, only two or three times, but it's worked wonderfully. Even when I don't know the business name, just what I'm looking for.
 

DaTT

Garage Moderator
Moderator
Feb 13, 2003
13,295
122
106
75 cents, plus i get a text message immediately following with the number..and auto connected.

I don't use it often though
 

Cristatus

Diamond Member
Oct 13, 2004
3,908
2
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118247. Yellow Pages directory enquiries, how can i help?

But seriously, the whole point of the service is that you don't know the number, or maybe the place. And, at least in England, these places are advertised such that they can help you find the place you want, even though you may only know sparse details?
 

Jeffwo

Platinum Member
Mar 2, 2001
2,759
0
76
Originally posted by: Slick5150
1-800-GOOG-411 <--- Google's most excellent free directory assistance.

I tried this one....when they answer a little kids voice says "Goog! 411"...sounds weird. LOL
 

yllus

Elite Member & Lifer
Aug 20, 2000
20,577
432
126
Originally posted by: adambooth
Beyond411 on my Blackberry FTW.

Lately Beyond411 has been completely useless on my BB. Any idea what's up with that? Maybe I should upgrade.
 

alimoalem

Diamond Member
Sep 22, 2005
4,025
0
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Originally posted by: BoomerD
Originally posted by: NiteWulf
1800FREE411 FTW

i thought hella people already knew about this. i guess not. i didn't know about GOOG411. i might try it just to see what that little kid thing is all about.

but yea, 1800FREE411 is absolutely free
 

revnja

Platinum Member
Feb 1, 2004
2,864
0
76
Originally posted by: yllus
Originally posted by: adambooth
Beyond411 on my Blackberry FTW.

Lately Beyond411 has been completely useless on my BB. Any idea what's up with that? Maybe I should upgrade.

They had issues with their server a while back (hard drive had to be replaced), but everything seems to be working great on mine. What version are you running? I'd look into upgrading if it's an older one.