I've found that it pays to be nice. Here's an example:
The other day I went to one of those Penske auto centers to get some stuff done to my car. They were pretty busy and it took them a long time to do something that shouldn't have taken that long. I didn't complain and was polite to the mechanic. I came back the next day to ask that mechanic about a pipe under the hood that started to look very corroded and was going to start leaking soon. He told me that he noticed that the other day and that the part could only be bought from the dealer for that car. He told me that if I bought the part from the dealer, he would put it in for me.. I went and bought the part and went back this morning. He put it in and it took him a full hour to do it. The dealer was going to charge me $75 to put it in. The mechanic saved me the 75 bucks. So it pays to be nice to folks.
The other day I went to one of those Penske auto centers to get some stuff done to my car. They were pretty busy and it took them a long time to do something that shouldn't have taken that long. I didn't complain and was polite to the mechanic. I came back the next day to ask that mechanic about a pipe under the hood that started to look very corroded and was going to start leaking soon. He told me that he noticed that the other day and that the part could only be bought from the dealer for that car. He told me that if I bought the part from the dealer, he would put it in for me.. I went and bought the part and went back this morning. He put it in and it took him a full hour to do it. The dealer was going to charge me $75 to put it in. The mechanic saved me the 75 bucks. So it pays to be nice to folks.
