- Jul 26, 2002
- 11,757
- 0
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So here's the story....
I work at Circuit City, digicam/computer department, sometimes I ring up people if the lines are long, today happened to be one of those days. So this 6'2 guy, complexion about the same as mine (a tad darker, Im just a tan white guy) walks up to buy an ink cartridge. With him is his fairly albino looking wife, and fairly albino kid. They pull out their credit card as I say the total. I ask "May I see your ID please?" I get a very stern "NO" as a reply. I look up, puzzled and a bit shocked and the only thing that I can think of saying is why? I thought the guy was joking at first. He then starts off on how he has owned this card for 2 years and no one has ever asked to see his ID before, blah blah blah. I try to explain how its company policy to ask for ID, and that it protects him from credit card fraud. He wouldn't even let me get a few words in before swearing at me and threatening to walk out. So I look at him and tell him he can take it up to customer service, but they will ask for the card as well. So he says he's "F#%@cking walking out". Whatever, I let him walk out. I put the ink cartridge back in the security thingy and let him go. After he leaves I walk over to my manager and another guy I work with and Im like, "Hey were supposed to check ID on credit card purchases right?" (Im kinda new at this job so I thought I made a mistake) Sure enough we are, not more then 5 seconds after I start explaining what happened this dude appears behind me and starts cussing at me again. At this point we don't have the counter seperating us, and were face to face. The guys REALLY up in my face now. I wasn't having any of that, now keep in mind Im not a big guy, but at the same point Im not exactly petrified here. I thought I was gonna have to throw down in a minute. Before I did, I thought I'd mention he could speak with my manager.
Long story short, he b!tched at my manager a bit about me being racist or something like that. His wife kept yelling something about Americans not liking Russians, and her saying they were real Americans. My manager asked if he had the ID with him, he did but still didn't want to show it. (No clue why, makes me wonder if it was actually stolen though) I didn't really care one way or the other though. I left it up to my manager, and he had my check him out, while explaining I did the right thing blah blah blah. Explaining how it protects them from credit card theft (Oh, and supposedly they had their credit cards stolen not to long ago... ya right...). So he left the store, never did show his ID, and I got a good story to tell my friends
Anyways, anyone have any similar experiences? Is that a somewhat common thing for people to not want to show their ID, or was I just dealing with a total a$shat?
I work at Circuit City, digicam/computer department, sometimes I ring up people if the lines are long, today happened to be one of those days. So this 6'2 guy, complexion about the same as mine (a tad darker, Im just a tan white guy) walks up to buy an ink cartridge. With him is his fairly albino looking wife, and fairly albino kid. They pull out their credit card as I say the total. I ask "May I see your ID please?" I get a very stern "NO" as a reply. I look up, puzzled and a bit shocked and the only thing that I can think of saying is why? I thought the guy was joking at first. He then starts off on how he has owned this card for 2 years and no one has ever asked to see his ID before, blah blah blah. I try to explain how its company policy to ask for ID, and that it protects him from credit card fraud. He wouldn't even let me get a few words in before swearing at me and threatening to walk out. So I look at him and tell him he can take it up to customer service, but they will ask for the card as well. So he says he's "F#%@cking walking out". Whatever, I let him walk out. I put the ink cartridge back in the security thingy and let him go. After he leaves I walk over to my manager and another guy I work with and Im like, "Hey were supposed to check ID on credit card purchases right?" (Im kinda new at this job so I thought I made a mistake) Sure enough we are, not more then 5 seconds after I start explaining what happened this dude appears behind me and starts cussing at me again. At this point we don't have the counter seperating us, and were face to face. The guys REALLY up in my face now. I wasn't having any of that, now keep in mind Im not a big guy, but at the same point Im not exactly petrified here. I thought I was gonna have to throw down in a minute. Before I did, I thought I'd mention he could speak with my manager.
Long story short, he b!tched at my manager a bit about me being racist or something like that. His wife kept yelling something about Americans not liking Russians, and her saying they were real Americans. My manager asked if he had the ID with him, he did but still didn't want to show it. (No clue why, makes me wonder if it was actually stolen though) I didn't really care one way or the other though. I left it up to my manager, and he had my check him out, while explaining I did the right thing blah blah blah. Explaining how it protects them from credit card theft (Oh, and supposedly they had their credit cards stolen not to long ago... ya right...). So he left the store, never did show his ID, and I got a good story to tell my friends
Anyways, anyone have any similar experiences? Is that a somewhat common thing for people to not want to show their ID, or was I just dealing with a total a$shat?
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