- Sep 8, 2003
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S'pore retailers who cheat tourists to be blacklisted
SINGAPORE -- Singapore will start publicly shaming retailers who cheat tourists, naming the offenders in brochures, maps and an official website, officials said.
Retail-related grouses made up more than half of the 800 complaints from the eight million tourists who visited this tropical island last year, the Singapore Tourism Board said in a statement on Wednesday.
The board started its offensive on Wednesday by naming a camera shop in the heart of Orchard Road.
The government received 40 complaints against the store last year and 15 this year, and has helped an Australian tourist file a civil suit against the shop, the statement said.
It did not specify the complaints against the store. Tourism board officials were not immediately available for comment.
The campaign will swing into full gear next month, the statement said.
The board did not say what criteria it would use in blacklisting stores, but said it would set up a telephone hotline for visitors to report bad experiences.
Unscrupulous retailers will damage Singapore's reputation if they are allowed to continue unethical practices, tourism board chief executive Lim Neo Chian said. -- AP
http://straitstimes.asia1.com.sg/latest/story/0,4390,210301,00.html?
:beer:
SINGAPORE -- Singapore will start publicly shaming retailers who cheat tourists, naming the offenders in brochures, maps and an official website, officials said.
Retail-related grouses made up more than half of the 800 complaints from the eight million tourists who visited this tropical island last year, the Singapore Tourism Board said in a statement on Wednesday.
The board started its offensive on Wednesday by naming a camera shop in the heart of Orchard Road.
The government received 40 complaints against the store last year and 15 this year, and has helped an Australian tourist file a civil suit against the shop, the statement said.
It did not specify the complaints against the store. Tourism board officials were not immediately available for comment.
The campaign will swing into full gear next month, the statement said.
The board did not say what criteria it would use in blacklisting stores, but said it would set up a telephone hotline for visitors to report bad experiences.
Unscrupulous retailers will damage Singapore's reputation if they are allowed to continue unethical practices, tourism board chief executive Lim Neo Chian said. -- AP
http://straitstimes.asia1.com.sg/latest/story/0,4390,210301,00.html?
:beer: